Administrative & Operations Support

Dompé is an Biopharmaceutical company driven by innovation and research, with headquarters in Milan and operations across Europe and the United States. The company focuses on developing and delivering therapeutic solutions in areas of high unmet medical need, combining scientific excellence, digital innovation, and a strong commitment to improving patients’ lives.

**About the Role:**

For our office in Tirana we are looking for an Administrative & Operations Support (Office Team Primary & Specialty Care).

**Responsibilities:**

- **Travel & Logistics Management:**
Supporting the Business Unit with travel arrangements (flights, hotels, transfers) in compliance with company policies, including managing modifications and cancellations.
- **Shipping Support:**
Assisting with shipments (DHL / Dimaf) to suppliers, sales force, agents, physicians, and events.
- **Contract Management:**
End-to-end support for contractual documentation (NDAs, contracts), including collection, verification, system entry, and archiving.
- **Deadline Monitoring:**
Tracking contract expiration dates and supporting renewal processes.
- **Digital Signatures:**
Preparing and sending documents for electronic signature via DocuSign.
- **Supplier Due Diligence:**
Assisting with supplier due diligence by collecting documentation, verifying information, entering data into the system, and monitoring status.
- **Supplier Onboarding:**
Supporting supplier onboarding and registration, providing operational assistance, and verifying data accuracy.
- **Stakeholder Relations:**
Acting as a constant interface with suppliers and internal stakeholders to ensure compliance and information completeness.
- **Procurement Support:**
Supporting the management and monitoring of Purchase Orders (PO) and Purchase Requisitions (PR).
- **Document Verification:**
Verifying supporting documentation (BBD, contracts, cost centers, pricing, inventory).
- **Process Archiving:**
Archiving documentation and performing follow-ups until the process is finalized.
- **Communication Materials:**
Supporting the approval process for communication assets.

**Qualifications**

- Previous experience in structured administrative, operations, or back-office roles.
- Experience in supplier management, contracts, and procurement processes is considered a plus.

**Required Skills**

- Excellent proficiency in
**Microsoft Office**
(specifically Excel and Teams).
- Fluent in
**Italian language**
and good command of english.

**Preferred Skills**

- High level of precision and attention to detail.
- Ability to multitask and meet tight deadlines.
- Strong organizational and problem-solving skills.
- Effective communication and ability to interact with internal and external stakeholders.
- Discretion in handling sensitive data and documents.