Office Assistant

**Company Description**

Tandek is a leading educational agency in Tirana dedicated to empowering students by connecting them with life-changing academic opportunities abroad. We pride ourselves on being a trusted guide for families and students navigating the world of international education. We are looking for an
**Office Assistant**
who is passionate about education and ready to support our mission.

**Role Description**

This full-time on-site Office Assistant role is based in Tirana. In this role, you aren’t just handling paperwork, you are helping students realize their dreams. You will be the face of our office, ensuring that student applications, university communications, and daily operations are handled with precision and care.

**Key Responsibilities:**

- **Student Support:**
Welcoming students and parents, answering initial inquiries, and scheduling counseling sessions.
- **Document Management:**
Assisting with the collection, translation coordination, and filing of student application documents (transcripts, diplomas, IDs).
- **Admissions Assistance:**
Helping the team track application statuses and ensuring all deadlines for international universities are met.
- **Communication:**
Managing office emails and phone calls; communicating professionally with both local families and international partner institutions.
- **Office Coordination:**
Keeping the office organized, managing supplies, and providing general administrative support to the counseling team.

**Requirements & Qualifications:**

- **Education:**
University degree (Education, Social Sciences, or Business Administration preferred).
- **Language Skills:**
Excellent command of
**English**
(written and spoken) is a must, as you will interact with international partners.
- **Attention to Detail:**
High level of accuracy in handling sensitive student data and application forms.
- **Tech Proficiency:**
Skilled in
**Microsoft Office**
(especially Excel for tracking and Word for documentation).
- **Personality:**
Energetic, approachable, and patient, are essential for working with students and parents.
- **Interest in Education:**
A genuine interest in the study-abroad industry and helping others grow.

**What We Offer:**

- A rewarding work environment where you see the direct impact of your efforts on students' lives.
- Exposure to the international education market and global university networks.
- A friendly, collaborative team in the heart of Tirana.
- Competitive salary and professional growth opportunities.

**How to Apply:**

Ready to help students reach their potential? Send your CV and a brief cover letter (in English) to: 📧
**info@tandek.al**
with a
*Subject line: "Tandek Application: Administrative Assistant - [Your Name]"*

Application Deadline: February 15, 2026