Retail Director

**Position:**
Retail Director

**Company Description**

Kastrati Group, one of the largest and most well-known business groups in Albania and the region, established in 1991, is seeking to hire an Retail Director.

The company is engaged in various sectors such as energy, oil, construction, services, and trade, and has a successful track record as a leader in its industry.

**Role Description**

The Retail Director is responsible for leading, developing, and executing the retail sales strategy across all retail operations of Kastrati Group. This role ensures sustainable revenue growth, operational excellence, and a superior customer experience across all retail units, in alignment with the Group’s strategic objectives and standards.

**Main Responsibilities**

- Develop and implement the overall retail sales strategy at Group level.
- Oversee and monitor the performance of all retail units, ensuring achievement of sales targets, profitability, and KPIs.
- Lead, coach, and develop retail management teams and sales staff.
- Analyze market trends, customer behavior, and competitive landscape to identify growth opportunities.
- Ensure effective pricing strategies, promotions, and sales campaigns are executed consistently.
- Collaborate closely with Marketing, Finance, Operations, Supply Chain, and HR departments.
- Prepare and present periodic sales and performance reports to senior management.
- Ensure compliance with internal policies, procedures, and service quality standards.
- Contribute to budgeting, forecasting, and retail expansion planning.
- Drive continuous improvement initiatives across retail operations.

**Qualifications:**

- Bachelor’s degree in Business Administration, Economics, Management, or a related field (Master’s degree is an advantage).
- Minimum of 7–10 years of experience in retail sales.
- Strong knowledge of retail market dynamics and multi-store operations.
- Proven leadership, people management, and decision-making skills.
- Strong analytical and reporting capabilities.
- Excellent communication and negotiation skills.
- Proficiency in MS Office; experience with ERP/CRM systems is an advantage.

How to Apply: Interested candidates are also invited to send their CV to:
***hr@kastratigroup.al***
, specifying the position you are applying for in the subject line.