Student Acquisition Sales

**THE ROLE**

As Student Acquisition & Sales, you will own the full admissions funnel — from first lead to enrolled student. You will ensure cohorts are filled on time, to quality standards, and aligned with the Academy's capacity and GA requirements.

This is a conversion-focused, people-facing role. You will screen and interview candidates, manage pre-enrolment communications, and coordinate closely with Course Coordinators on intake timing. You will report to the Academy & Didactic Director.

We are looking for someone with strong interpersonal skills, a commercial instinct, and a genuine commitment to matching the right students with the right programme.

**WHAT YOU WILL DO**

**Student Acquisition Funnel**

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Manage the full student acquisition funnel from lead generation to enrolment

•    Manage the call and scripts for all communication

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Respond to enquiries promptly and professionally across all channels

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Track conversion rates, cohort fill rates, and no-show risk in the CRM

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Support pricing logic and scholarship/discount processes within approved parameters

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Coordinate intake timing with Course Coordinators for capacity alignment

**Candidate Screening & Admissions**

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Conduct candidate screening, interviews, and assessments as defined by the Academy Director

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Ensure admissions criteria are consistently applied and aligned with GA requirements

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Manage student communications pre-enrolment — confirmations, onboarding info, and payment reminders

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Maintain clean, accurate admissions data in the CRM at all times

**Post-Programme Follow-Up**

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Track student post-course feedback and employment outcomes

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Support alumni engagement and referral initiatives to strengthen the recruitment pipeline

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Provide intake performance data to the Academy Director for planning purposes

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Represent Protik's brand at key ecosystem events and networking opportunities

**Collaboration & Reporting**

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Coordinate with Marketing & Events Specialist on Academy intake campaign messaging

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Report admissions pipeline status and conversion metrics to the Academy Director weekly

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Flag capacity risks or unusual drop-off patterns early

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Support the Technology Lead on digital platform maintenance as it relates to marketing channels

 

**Project Contribution & Institutional Sustainability**

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Understand Academy-related funding frameworks, all donor and regulatory requirements;

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Maintain accurate student, attendance, completion, satisfaction, payment, and placement data;

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Contribute evidence and insights for donor reporting, proposals, impact stories, and funding applications;

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Identify student needs, market gaps, employer feedback, and course improvement opportunities that may inform future projects;

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Support cross-functional collaboration between Academy, Marketing, Finance, Technology, and Grants teams.

**WHAT WE ARE LOOKING FOR**

**Essential**

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2+ years of experience in sales, admissions, recruitment, or a similar conversion-focused role

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Strong interpersonal and communication skills — you build rapport quickly and professionally

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Organised and data-driven: comfortable tracking pipeline metrics and maintaining CRM records

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Fluent in Albanian; working proficiency in English

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Self-motivated and comfortable working independently toward targets

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Organised, self-driven, and comfortable working without heavy oversight

**Desirable**

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Experience in education admissions, student recruitment, or training sector sales

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Familiarity with coding bootcamps, vocational training, or tech education

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Experience with CRM platforms (HubSpot, Salesforce, or similar)

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Understanding of the Albanian labour market and tech skills landscape

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Experience managing external agencies or contractors

**YOU WILL BE ACCOUNTABLE FOR**

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Cohorts filled on time and to quality standards

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Consistent and clean admissions pipeline in the CRM

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Low no-show and early-dropout rates

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Accurate post-programme student feedback tracking

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Effective collaboration with the Academy Director and Course Coordinators on intake planning

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Protik's overall NPS and public brand perception

**HOW SUCCESS IS MEASURED**

✓ Enrolment rate

✓ Cohort fill rate

✓ Post-programme feedback score

✓ Completion rate

✓ Student payment compliance

✓ CRM admissions data accuracy

✓ Call satisfaction rate

**WHY JOIN PROTIK**

Every student who enrols at Coding Academy Albania starts their journey through this role. Your work directly determines who gets access to one of Albania's best tech training programmes.

You will have a clear mandate, measurable targets, and the support of a motivated team building something that genuinely matters.

If you are energised by people, motivated by targets, and want to work in a fast-growing education environment, this role is for you.