Technical Support Engineer

Company Description

O-NXT is an IT and Financial Services company founded in 2013, specializing in technology, management, and accounting services.

Role Description

This is an non paid internship role for a Technical Support Specialist at O-NXT. The Technical Support Specialist will be responsible for providing on-site technical support in Tirana and performing tasks related to troubleshooting, customer support, and ensuring customer satisfaction.

Qualifications

- Technical Support and Troubleshooting skills
- Analytical Skills
- Customer Support and Customer Satisfaction skills
- Ability to work effectively in a team environment
- Strong problem-solving abilities
- Excellent communication skills
- Previous experience in a technical support role is a plus
- Knowledge of IT systems and software
- Currently pursuing or possess a degree in Information Technology or related field
- English/ French language knowledge
- Linux Systems