AI Lead / Automation Manager

**Company Description**

We, at ZPro, believe that great work happens when talented people are given the freedom to excel. Our remote-first culture is built on trust, autonomy, and a shared commitment to excellence.


Every team member has the opportunity to work on diverse, challenging projects that push the boundaries of what's possible. We foster an environment where learning is continuous, ideas are valued, and impact is measured.


Whether you're developing AI solutions, crafting strategic recommendations, or creating compelling visual experiences, you'll be part of a team that values both individual expertise and collaborative problem-solving.


**Role Description**

Our client is building an advanced AI-powered social and creator ecosystem, and we’re looking for an AI Manager to lead the development, deployment, and optimisation of core AI capabilities. You’ll own AI products and pipelines that power internal tools, live streaming, and AI enablement across the entire business.


**Responsibilities**

- Lead the roadmap, build, and deployment of the company’s core AI operating system across regions.
- Work with Strategy, Accounts, and Talent teams to automate workflow components such as briefing, reporting, identification, optimisation, and campaign processes.
- Design and implement AI pipelines that improve speed, accuracy, and efficiency in creator identification, content tagging, insights, reporting, and brand/category analysis.
- Ensure AI tools integrate smoothly with internal systems, dashboards, and external client requirements.
- Build and maintain AI tools that enhance live streaming outputs for creators and brands (e.g. automated highlight cuts, live captioning, overlays, data-driven prompts).
- Collaborate with Gaming, Talent, and Production teams to operationalise AI within live campaigns, events, and streams.
- Support the development of new revenue-generating streaming formats powered by AI.
- Audit workflows across Strategy, Creative, Production, Talent, Client Services, Marketing, and New Business to identify AI opportunities for speed, automation, and accuracy.
- Create and maintain best-practice documentation, playbooks, and training for AI adoption across departments.
- Build custom internal tools and run education sessions to drive usage and adoption.
- Own integration and optimisation of generative AI tools across text, image, video, automation, and reporting workflows.
- Partner with Finance and Operations to measure productivity improvements and cost savings from AI implementations.
- Continuously scout new AI technologies, prototype quickly, and recommend adoption where strategically valuable.

**Requirements**

- Hands-on experience in AI development, automation, or ML-driven product building.
- Strong knowledge of generative AI tooling (e.g. GPT-style models, diffusion/image models, video AI tools, and RPA-style workflows).
- Ability to prototype quickly and manage technical products end-to-end, from discovery to deployment.
- Experience implementing AI in creative, content, or marketing environments (agency, media, or creator economy) is highly desirable.
- Familiarity with creator economy tools, data platforms, or social analytics systems.
- Excellent communication skills and the ability to translate complex technical ideas for non-technical stakeholders.
- Strong documentation, organisation, and project management skills.
- Comfortable leading cross-functional projects with tight timelines in a fast-paced environment.

**Nice to Have**

- Experience building internal AI tools for agencies, media companies, or creator-focused platforms.
- Background working with live streaming, gaming, or real-time content workflows.
- Experience with MLOps practices and deploying models to production environments.
- Experience running AI audits or transformation projects across multiple departments.
- Track record of educating or training teams on AI tools and best practices.
- Prior experience in a high-growth or global organisation.
- Interest in the creator economy and how data, automation, and AI change the way content is produced.