Back Office Assistant

**Company Description**

ICT Solutions MK is an IT company dedicated to ensuring the security and operational efficiency of its clients. Focused on delivering high-quality services, the organization values building trust and long-term relationships with its customers. Situated in Skopje, ICT Solutions MK embraces innovation to meet client needs effectively. The team takes pride in providing technology solutions that empower businesses to achieve their goals securely and efficiently.

**Role Description**

This is a full-time hybrid role for a Back Office Assistant based in Skopje, with flexibility for partial remote work. The Back Office Assistant will handle administrative tasks, ensure efficient back office operations, provide support to front office teams, and ensure that customer inquiries are managed effectively. They will also assist with maintaining records, preparing reports, and performing various clerical duties to support the smooth functioning of the team.

**Qualifications**

- Proficiency in Back Office Operations and Administrative Assistance
- Strong Analytical Skills and attention to detail
- Excellent Communication and Customer Service skills
- Proficiency in using office software and tools (e.g., Microsoft Office, spreadsheets, databases)
- Ability to work both independently and collaboratively in a hybrid work environment
- Previous experience in a similar role is advantageous
- Strong organizational and time management abilities
- Fluency in Macedonian and English