Client Engineer – EFB/MTR (Microsoft Intune)

The Client Engineer is responsible for the design, configuration, deployment, and management of Modern Workplace and End-User Computing solutions, specifically focusing on Electronic Flight Bags and Microsoft Teams Rooms devices.


The role ensures seamless device lifecycle management, compliance, and operational readiness using Microsoft Intune and related Microsoft 365 technologies.


**Tasks**

- Design and implement Intune-based device enrollment, configuration, and policy management for EFB and MTR devices.
- Develop and maintain Intune configuration profiles, compliance policies, and provisioning workflows.
- Deploy, maintain, and update mission-critical applications on EFB devices via Intune.
- Implement update and patching strategies for MTR systems to maintain performance, security, and reliability.
- Collaborate with application packaging teams to integrate packaged software into Intune deployment pipelines.
- Monitor device health, connectivity, and compliance through Intune and Microsoft Endpoint Manager admin center.
- Work closely with client engineering, aviation operations, or facilities teams to align technical delivery with business requirements.

**Requirements**

- Bachelor’s degree in Engineering, Computer Science or equivalent
- 1–3 years of experience in Modern Endpoint Management using Microsoft Intune / EndpointManager.
- Proven experience managing EFB (tablet/laptop) and/or Microsoft Teams Rooms (MTR) devices.

Deep understanding of:



- Intune configuration profiles, compliance policies, and device enrollment
- Autopilot provisioning and Azure AD Join / Hybrid Join
- Microsoft 365 Apps, Teams, and Windows 10/11 configuration
- Networking and device connectivity troubleshooting
- Familiarity with PowerShell scripting for automation and device configuration.
- Experience with mobile device management (MDM) and mobile application management (MAM) concepts.
- Working knowledge of Azure AD, Conditional Access, and security baselines.