Credit Control Analyst

Native Teams is a global platform for work payments and employment. Beyond managing payroll, compliance, and taxes, we integrate financial tools to maximize the value of every work payment, worldwide.

We are expanding our global team and looking for a
**Credit Controller**
to bring their wider knowledge and help us get our product and service more widely known and used.

Would you like to take on a new challenge in the field of
**Finance**
in a successful, fast-growing global start-up?

**Location:**
Remote

**Salary Range:**
Flexible

**Key Responsibilities:**

**Invoice Collection and Negative Balances:**

- Take ownership of the customer invoices collection process.
- Review and match customer payments received on a daily basis. Accurately reflect and reconcile customer payments in the accounting system.
- Daily review, monitor, and follow up on outstanding invoices to secure timely payments.
- Send reminders and proactively communicate with customers regarding upcoming and overdue payments and outstanding balances, ensuring a professional and customer-centric approach.
- Investigate and resolve discrepancies in payment transactions to maintain accurate accounting records.
- Review and manage exposure to credit risk due to wallet negative balances.
- Suggest and take part in the implementation of effective strategies to reduce the organization's overall credit risk exposure.
- Suggest areas for improvement of the existing processes.

**Collaboration with Teams:**

- Work closely with finance, customer service, and other relevant departments to address customer inquiries and resolve payment-related issues.
- Communicate effectively with internal stakeholders to streamline processes and improve the overall credit control function.

**Reporting:**

- Prepare regular and ad hoc reports on the status of outstanding invoices.
- Provide insights and analysis to support decision-making related to credit and collections.

**Customer Relationship Management:**

- Build and maintain positive relationships both internally with other teams and externally with customers to facilitate smoother payment processes.
- Address customer queries and concerns promptly and professionally.

**Requirements:**

- Bachelor's degree in Finance, Accounting, or related field
- General understanding of accounting principles and familiarity with financial systems or software.
- Strong communication skills, both written and verbal, to engage professionally with customers and internal teams.
- Eagerness to learn and contribute, with the ability to assist in reconciling payments and resolving basic payment-related issues.
- Willingness to support senior team members in generating reports and conducting basic data analysis.
- A proactive attitude towards learning credit control processes and assisting in implementing suggested improvements.
- Attention to detail and a willingness to handle administrative tasks associated with invoice collection and customer inquiries.
- Prior experience as a credit controller or in collections would be an advantage.

**Benefits**

- Dynamic and interesting work in an early-stage, funded startup.
- Experience working in the ever-changing world of fintech.
- Opportunities for professional and personal growth.
- Ability to influence the next stages of our growth.
- Flexible work environment.

Join our team at Native Teams, a fast-growing global start-up. We're looking for driven, passionate individuals to join us as we continue to expand our reach and impact.

At Native Teams, we pride ourselves on our dynamic and supportive work environment, where we encourage personal and professional growth. We believe in hiring talented individuals from diverse backgrounds, not only because we should do it but because fresh perspectives improve our team and our decisions. Our multicultural team is made up of young, energetic, and positive people who are passionate about what they do.

As part of our team, you’ll reflect the people we serve and will have the opportunity to work with thousands and impact millions of lives around the world.

If you're looking for a challenging and rewarding career and the chance to be part of a team that's making a real difference in the world, then we want to hear from you.

Apply now to join the Native Teams family and take the first step toward a brighter future!