Device Portfolio Management Specialist

**Device Portfolio Management Specialist**

**Purpose of the position:**

 Organize and maintain the day-to-day operations of Merchandise Department by reporting KPIs, execution of operational activities, optimizing operations and aggregating inputs and outcomes of daily tasks of the team. Define products in B/OSS in coordination with IT, Accounting, Logistics and Digital teams, following company procedures.

**Main Tasks:**

- Produce and maintain regular and ad-hoc reports related to merchandise performance KPIs (sales, inventory levels, budget control).
- Propose and implement optimizations of day-to-day activities of the department and reporting.
- Assist Head of Merchandise in developing, planning, and coordinating operational activities.
- Aggregate and follow up fulfilment of quarterly forecasts for needed supplies prepared by the respective Device Portfolio Experts.
- Maintain prices of products in B/OSS in coordination with IT, following company procedures.
- Inform interested departments (Sales, Customer Care, HR, etc.) about update of prices.
- Maintain merchandise products database in accordance with department needs.
- Create and follow approval process of Purchase Requests and Purchase Orders.
- Follow up delivery schedules and alert in case of delays, wrong documentation, etc.
- Inform Sales departments on availability, order status, new launches, product discontinuations.
- Maintain Merchandise Standard files and instructions.
- Maintain department internal documentation like descriptions of reporting preparation, creation of products, maintenance of prices, etc.
- Carry out any other tasks assigned by the line manager and in accordance with the employees’ qualifications and responsibilities.

**Education:**


University Degree.

**Experience and Qualifications:**

 1-2 years’ work experience in retail or customer care environment.

**Skills:**

- Superior Customer Service accompanied with strong communication skills and consultative selling.
- Must be results and customer oriented with team spirit and high degree of integrity.
- Operating in personal computer and handsets.
- Familiarity with telephony and wireless technology preferred.
- English knowledge.

**Deadline for the application is**
**February 27, 2026.**