Import – Export Manager (Inter Cars Albania)

**Import – Export Manager**

**Purpose of the position:**
To oversee and manage all aspects of the company’s import and export operations, ensuring timely, cost-effective, and compliant movement of goods across international borders while supporting business growth and customer satisfaction.

**Main Task:**

- Manage end-to-end import processes, including purchase order follow-up, shipment planning, customs documentation and clearance.
- Coordinate with suppliers, freight forwarders and customs brokers to secure timely and cost-efficient inbound deliveries.
- Ensure accurate HS code classification and correct application of duties, taxes and trade agreements.
- Monitor and optimize inbound logistics costs, including freight, customs, insurance and handling charges.
- Oversee export documentation (commercial invoices, packing lists, certificates of origin, export declarations).
- Ensure compliance with EU export regulations, embargoes, and destination country requirements.
- Collaborate with warehouses, logistics teams and transport partners to ensure efficient outbound delivery.
- Maintain strict control over customer-specific compliance needs (Incoterms, special certifications, labeling etc.).
- Ensure alignment with customs, trade compliance and international transport regulations.
- Liaise with customs authorities and government bodies to resolve issues, audits or inspections.
- Maintain up-to-date knowledge of changes in customs law, tariff schedules, import/export controls and documentation requirements. Develop KPIs for shipment accuracy, lead times, cost performance and compliance indicators.
- Lead continuous improvement initiatives to streamline processes and reduce operational cost.
- Manage and update the company’s database for customs records, shipment tracking and reporting.
- Collaborate with Finance to validate invoices, allocate costs and support budgeting efforts.

**Education:**

- Bachelor’s degree in Supply Chain, Logistics, International Trade, Business Administration, or related field.

**Experience, Qualifications and Skills:**

- Minimum 5 years of experience in import/export operations, ideally in a multinational or high-volume environment.
- Deep knowledge of customs procedures, international trade regulations, HS codes and Incoterms.
- Experience collaborating with freight forwarders, customs brokers, shipping lines and transport companies.
- Strong analytical mindset with proven ability to manage complex documentation and multiple workflows.
- Excellent negotiation, communication and stakeholder management skills.
- High proficiency in MS Office and ERP systems (Navision, SAP or similar).
- Fluency in English; additional languages will be considered an asset.

**Benefits:**

- Competitive salary
- Bonus scheme
- Career growth opportunities
- Supportive and collaborative work environment
- Professional development and training opportunities
- Company car / fuel allowance
- Mobile phone and laptop