Sales Manager - Sol Tropikal Durrës

***“The world is yours with Meliá”***
Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family.


**Discover some of the benefits we offer:**

- My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
- My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Nestled along the Adriatic coast, Sol Tropikal by Meliá is a vibrant beachfront resort that blends Mediterranean charm with modern comfort. As part of the globally recognized Meliá Hotels International group, Sol Tropikal offers guests a unique experience rooted in local culture, warm hospitality, and exceptional service. With a focus on sustainability, wellness, and culinary excellence, we are committed to creating unforgettable stays for our guests—and a fulfilling workplace for our team.


**🎯 Job Mission**
As Sales Manager, your mission is to drive commercial success for Sol Tropikal Durrës by capturing, developing, and retaining key accounts across assigned segments and markets 📈. You’ll execute strategic sales actions aligned with the hotel’s Business Plan, ensuring revenue growth and brand visibility 🌟. Your work will directly contribute to the hotel’s positioning as a leading destination in the region 🏨.


**💼 What You Will Do**



- 🧠 Strategic Planning & Budgeting

- Collaborate in preparing budgets and the hotel’s Business Plan.
- Participate in strategic planning to align sales efforts with business goals.

- 🤝 Account Management & Development

- Manage and grow local accounts, coordinate with Account Managers, and identify new business opportunities.
- Promote Meliá’s global programs like MeliáPro Rewards and TravelLabs.

- 📑 Sales Execution & Negotiation

- Implement the sales action plan to exceed targets.
- Lead negotiations for Corporate RFPs, MICE agreements, and contracts.

- 🌍 Market Expansion & Visibility

- Prospect new markets and collaborate with tourism organizations and DMCs.
- Represent the hotel in professional forums, events, and promotional activities.

- 💬 Customer Relationship Management

- Be the main point of contact for account incidents, ensuring resolution and satisfaction.
- Coordinate site inspections, Fam Trips, and virtual sales actions.

- 📊 Reporting & Coordination

- Prepare reports for Business Reviews.
- Work closely with internal departments to ensure smooth execution of sales strategies.

**🛡️ Health & Safety / Healthy Workplace**

- 📋 Be familiar with the hotel’s evacuation plan.
- 🧯 Support responsibilities in the Centre's Self-Protection Manual or local equivalent.
- ✅ Ensure compliance with Occupational Health and Safety procedures.
- 🦺 Know and promote the use of personal protective equipment through training.
- 📘 Take on responsibilities assigned in the Occupational Health and Safety Management System Manual.

**🌱 Sustainability**

- 💧 Monitor energy and water consumption for accurate charging (if applicable).
- 🌿 Highlight sustainable attributes in customer interactions (as guided by Marketing & Branding).
- 📢 Ensure sustainability communication is truthful, rigorous, and coherent.

**🔍 What We Are Looking For**
🎓 Education & Training



- Degree in Tourism, Hospitality, or Business.

🗣️ Languages



- Advanced English.
- Local language is a plus.

**💡**
Specific Knowledge



- Understanding of M&E hotel operations.
- User-level experience with FOCUS, OPERA, and Microsoft Office.
- Familiarity with luxury services.
- Key competencies: Client Vision, Results & Customer Orientation, Change Management.

**📆**
Experience



- Minimum 2 years in a similar role, preferably in cluster environments.

**At Meliá we are all VIP**
*At Meliá Hotels International, we are committed to
**equal opportunities between women and men**
in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.*
*We promote our commitment to
**equality and diversity**
, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that
**diversity and inclusion among our employees are essential for our success as a global company**
.*
*Additionally, we support the sustainable growth of our industry through
**a socially responsible team**
. In this sense, our motto is "
**Towards a sustainable future, from a responsible present**
". Thanks to al our collaborators, we make it possible.*
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