Scrum Master

**Scrum Master is a true leader that fosters team engagement and motivation while ensuring scrum values and agile principles are applied. The 3 main goals are:**

**Serves the product owner by**
making sure everyone on the team understands the project’s goals and scope, helping the product owner maintain the product backlog and facilitating scrum events (daily standups, other meetings) as needed.

**Serves the development team by**
coaching the development team in self-organization, helping remove obstacles to the developers’ progress and facilitating scrum events (daily standups, other meetings) as needed.

**Serves the entire organization by**
encouraging the organization to adopt the scrum methodology in their own workflow, coaching the organization on the transition to a scrum working framework and keeping the organization, particularly the project’s stakeholders, up to date on the progress of the scrum team’s projects.

**Functional Expertise**

·       Promotes & ensures implementation of agile principles, scrum values and practices

·       Facilitates scrum rituals and other team and stakeholder events

·       Helps the team agree on what they can achieve during each development sprint.

·       Trains team members on Scrum application and agile practices to solve specific issues, ensures the Scrum/Agile maturity of the team

·       Helps the team continuously make progress by making sure each person is working on the right tasks, helping remove any obstacles,

·       Takes actions to remove impediments and clear blocking issues for the team

·       Aligns and shares best practices of agile principles and methods throughout the organization and works closely with Agile Coach and other SCM in building the Community of Practice.

**Domain Expertise**

·    Engaged and knowledgeable in the business area (/Service/ Platform/ Channel/ Stream)

·    
Supports and informs the Product Owner, regarding the grooming and maintaining the product backlog.

·    Provide input regarding evaluation of delivery team KPIs, priority changes, definition of Done, knowledge sharing etc

·    Accountable for the efficiency metrics (velocity, burn down chart, progress tracking)

·    Understands key stakeholders and addresses issues when needed

·    Drives the continuous improvement process of the delivery scrum team setting and its productivity.

**People & Relations Management expertise**

·    Acts
**as a coach**
in establishing self-organizing teams and makes sure the team is goal oriented

·    
Builds a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.

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**Manages social risks**
(at team level) and is engaged in conflict management by facilitating discussions, decision making and conflict resolution, Maintains healthy team dynamics and keeps the team motivated.

·    Ensures the backlog and team priorities are strictly followed according to the team decision.

·    Provides feedback and coaching for team-members and ensures continuous feedback within the scrum team.

**Required Skills and Experience - Standard SM**

·       Strong knowledge of Scrum framework and other Agile practices

·       Advanced knowledge in collaboration and information management tools (Jira, Confluence)

·       Good knowledge of the respective functional business area

·       
First level Scrum Master certification (CSM, PSM I) (optional)

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Knowledge about  Scrum Master