Punë
Customer Technical Support
⋮IWFirstCall
customer-technical-support-wndwac
Bitola, North Macedonia
Të tjera
Përshkrimi
Customer
Technical
Support in Bitola
**IWFirstCall**
is a certified 24/7 Customer Care Center providing technical support and Network Operations Center (NOC) services.
Role Description
We are looking for a Customer Support Specialist to handle customer inquiries via phone, email, and other channels, troubleshoot issues, coordinate with internal teams, document incidents, and ensure timely resolution and customer satisfaction.
**Important:**
This is a
**full-time, ON-SITE position in Bitola**
. Candidates must be available to work
**24/7 rotating shifts, including nights, weekends, and public holidays.**
Qualifications
- Experience in customer service, technical support, or a similar role.
- Excellent written and spoken English.
- Strong communication, analytical, and problem-solving skills.
- Basic technical troubleshooting skills and familiarity with ticketing or CRM systems.
- Flexibility to work rotating shifts in a 24/7 environment.
- **Previous Customer support, or Technical support experience is an advantage.**
Burimi: https://www.linkedin.com/jobs/view/4475207405/
Technical
Support in Bitola
**IWFirstCall**
is a certified 24/7 Customer Care Center providing technical support and Network Operations Center (NOC) services.
Role Description
We are looking for a Customer Support Specialist to handle customer inquiries via phone, email, and other channels, troubleshoot issues, coordinate with internal teams, document incidents, and ensure timely resolution and customer satisfaction.
**Important:**
This is a
**full-time, ON-SITE position in Bitola**
. Candidates must be available to work
**24/7 rotating shifts, including nights, weekends, and public holidays.**
Qualifications
- Experience in customer service, technical support, or a similar role.
- Excellent written and spoken English.
- Strong communication, analytical, and problem-solving skills.
- Basic technical troubleshooting skills and familiarity with ticketing or CRM systems.
- Flexibility to work rotating shifts in a 24/7 environment.
- **Previous Customer support, or Technical support experience is an advantage.**
Burimi: https://www.linkedin.com/jobs/view/4475207405/
Kërkesat
Niveli: mid level
Kjo shpallje vjen nga një burim i jashtëm. Aplikimi kryhet në faqen e punëdhënësit.
Apliko në burim
Tiranë, Albania 
