Punë
Senior Learning & Development Officer, Human Resources Department
Tirana Bank
senior-learning-development-officer-human-resources-department-drpbjj
Tiranë, Albania
Të tjera
Përshkrimi
**Tirana Bank**
is the first privately-owned bank in Albania. It was founded in 1996 and since then there has been a great development, spreading its branches throughout Albania. Today, Tirana Bank is well positioned in the market, offering a wide range of products and services that respond well to the demands of its customers. Tirana Bank has 36 branches in most major cities, and industrial zones and has a large ATM network throughout Albania. Tirana Bank continues to grow and expand while rigorously retaining its philosophy of providing quality products and services by being the front-runner in innovative banking solutions in Albania
**.**
**BALFIN Group**
is one of the most successful investment groups in the Western Balkans. Established in 1993, the Group today operates across Austria, Albania, Kosovo, Bosnia and Herzegovina, Croatia, North Macedonia, Switzerland, Montenegro, the Netherlands, Canada, and the United States of America. Its diversified portfolio spans multiple sectors, including banking, real estate development, wholesale and retail, asset management, tourism, logistics, education, and entertainment. With a workforce of approximately 5,500 professionals, BALFIN Group continues to grow steadily, guided by strong business ethics, financial stability, innovation, and a long-term commitment to community impact through Mane Foundation.
**We are seeking to welcome a candidate as Senior Learning & Development Officer (Band 4T) position to join our Human Resources Department reporting directly to the Head of Learning & Development Unit.**
**Overall**
**Job Definition**
The
**Senior Learning & Development Officer will be responsible**
for coordination, administering and continuously improving the Bank's Learning & Development and Performance Management processes, ensuring effective employee development, performance excellence and compliance with organizational standards and timelines.
****Main Responsibilities:****
****Learning & Development****
**· Coordinate and monitor the annual Training Needs Analysis (TNA) process across the Bank and its organizational units.**
**· Develop and monitor the annual Training and Development Plan in collaboration with department managers.**
**· Administer onboarding, technical, professional, regulatory, and talent development programs.**
**· Coordinate and monitor Individual Development Plans (IDPs), ensuring their implementation and periodic updates.**
**· Manage employee certification and professional development processes.**
**· Monitor the effectiveness of training programs through analyses, feedback, and relevant performance indicators.**
****Performance Management****
**· Coordinate the end-to-end Performance Management cycle, ensuring compliance with established timelines and standards.**
**· Provide support and guidance to managers and employees throughout goal-setting, periodic review, and annual performance evaluation processes.**
**· Monitor progress against individual objectives and follow up on the implementation of performance improvement plans.**
**· Analyze performance results and identify trends, development needs, and opportunities for organizational improvement.**
**· Prepare periodic reports and analyses on key performance indicators and performance outcomes.**
****Coordination & Reporting****
**· Ensure the accurate administration and maintenance of Learning & Development and Performance Management systems and databases.**
**· Coordinate communications, documentation, and logistical aspects of development and performance-related activities.**
**· Monitor probation periods and oversee evaluation processes for newly hired employees.**
**· Collaborate closely with department managers to identify development needs and support the implementation of best practices.**
**· Prepare periodic reports, dashboards, and analytical insights as required.**
****Data protection:****
**· Informs and advises the staff who process personal data of their obligations as per the data protection policy of the bank;**
**· Monitor compliance with the data protection policy of the bank, including the assignment of responsibilities, awareness-raising of the staff involved in the processing operations,**
**· Performs impact assessment on data protection matters within the organizational unit that is managing (leading), as per the data protection policy of the bank in force.**
**· Cooperates and ensures all processing and/or databases are registered with the DPO officer.**
**· Works with Compliance Manager (DPO) relating to business partner contracts on data protection matters.**
**· Any other duty that is assigned by the supervisor.**
Requirements
**Key Competencies**
**Technical Competencies**
· Knowledge of Learning & Development and Performance Management principles and practices.
· Strong analytical and reporting skills.
· Experience in administering database-driven systems (experience with HRIS, LMS, and Performance Management systems is considered an advantage).
· Good knowledge of Microsoft Excel and data analysis.
**Behavioral Competencies**
· Strong attention to detail and accuracy.
· Excellent organizational and prioritization skills.
· Ability to work under tight deadlines and coordinate complex processes.
· Proactive approach and strong problem-solving orientation.
· Strong communication and collaboration skills with various stakeholders.
· High level of confidentiality and professional integrity.
**Candidate Profile**
· Bachelor's degree in Human Resources Management, Business Administration, Psychology, or a related field.
· Minimum of 3 years of experience in Learning & Development, Talent Management, or Performance Management.
· Experience in coordinating organizational processes and project management (experience within the HR function is considered an advantage).
· Professional certifications in Learning & Development (L&D), Talent Management, or Performance Management is considered an advantage.
The interested candidates can send their CV
**until October 13, 2026.**
Please note that only applicants, who fulfill the above mentioned criteria, will be contacted
*.*
“Your personal data, which is sent voluntary as a response to this job vacancy announcement, are collected and processed, manually and/or electronically, by Tirana Bank SA, to evaluate your compatibility with this job vacancy, are accessed only by authorized persons of the Bank and will be stored until the finalization of the candidate selection process. The subjects of personal data can exercise their rights as provided by Law No. 124/2024, “For the Personal Data Protection”, at Tirana Bank SA, as well as at the Commissioner for the Right of Information and Protection of Personal Data.
Benefits
https://www.tiranabank.al/karriera/puno-me-ne
Burimi: https://www.linkedin.com/jobs/view/4471917270/
is the first privately-owned bank in Albania. It was founded in 1996 and since then there has been a great development, spreading its branches throughout Albania. Today, Tirana Bank is well positioned in the market, offering a wide range of products and services that respond well to the demands of its customers. Tirana Bank has 36 branches in most major cities, and industrial zones and has a large ATM network throughout Albania. Tirana Bank continues to grow and expand while rigorously retaining its philosophy of providing quality products and services by being the front-runner in innovative banking solutions in Albania
**.**
**BALFIN Group**
is one of the most successful investment groups in the Western Balkans. Established in 1993, the Group today operates across Austria, Albania, Kosovo, Bosnia and Herzegovina, Croatia, North Macedonia, Switzerland, Montenegro, the Netherlands, Canada, and the United States of America. Its diversified portfolio spans multiple sectors, including banking, real estate development, wholesale and retail, asset management, tourism, logistics, education, and entertainment. With a workforce of approximately 5,500 professionals, BALFIN Group continues to grow steadily, guided by strong business ethics, financial stability, innovation, and a long-term commitment to community impact through Mane Foundation.
**We are seeking to welcome a candidate as Senior Learning & Development Officer (Band 4T) position to join our Human Resources Department reporting directly to the Head of Learning & Development Unit.**
**Overall**
**Job Definition**
The
**Senior Learning & Development Officer will be responsible**
for coordination, administering and continuously improving the Bank's Learning & Development and Performance Management processes, ensuring effective employee development, performance excellence and compliance with organizational standards and timelines.
****Main Responsibilities:****
****Learning & Development****
**· Coordinate and monitor the annual Training Needs Analysis (TNA) process across the Bank and its organizational units.**
**· Develop and monitor the annual Training and Development Plan in collaboration with department managers.**
**· Administer onboarding, technical, professional, regulatory, and talent development programs.**
**· Coordinate and monitor Individual Development Plans (IDPs), ensuring their implementation and periodic updates.**
**· Manage employee certification and professional development processes.**
**· Monitor the effectiveness of training programs through analyses, feedback, and relevant performance indicators.**
****Performance Management****
**· Coordinate the end-to-end Performance Management cycle, ensuring compliance with established timelines and standards.**
**· Provide support and guidance to managers and employees throughout goal-setting, periodic review, and annual performance evaluation processes.**
**· Monitor progress against individual objectives and follow up on the implementation of performance improvement plans.**
**· Analyze performance results and identify trends, development needs, and opportunities for organizational improvement.**
**· Prepare periodic reports and analyses on key performance indicators and performance outcomes.**
****Coordination & Reporting****
**· Ensure the accurate administration and maintenance of Learning & Development and Performance Management systems and databases.**
**· Coordinate communications, documentation, and logistical aspects of development and performance-related activities.**
**· Monitor probation periods and oversee evaluation processes for newly hired employees.**
**· Collaborate closely with department managers to identify development needs and support the implementation of best practices.**
**· Prepare periodic reports, dashboards, and analytical insights as required.**
****Data protection:****
**· Informs and advises the staff who process personal data of their obligations as per the data protection policy of the bank;**
**· Monitor compliance with the data protection policy of the bank, including the assignment of responsibilities, awareness-raising of the staff involved in the processing operations,**
**· Performs impact assessment on data protection matters within the organizational unit that is managing (leading), as per the data protection policy of the bank in force.**
**· Cooperates and ensures all processing and/or databases are registered with the DPO officer.**
**· Works with Compliance Manager (DPO) relating to business partner contracts on data protection matters.**
**· Any other duty that is assigned by the supervisor.**
Requirements
**Key Competencies**
**Technical Competencies**
· Knowledge of Learning & Development and Performance Management principles and practices.
· Strong analytical and reporting skills.
· Experience in administering database-driven systems (experience with HRIS, LMS, and Performance Management systems is considered an advantage).
· Good knowledge of Microsoft Excel and data analysis.
**Behavioral Competencies**
· Strong attention to detail and accuracy.
· Excellent organizational and prioritization skills.
· Ability to work under tight deadlines and coordinate complex processes.
· Proactive approach and strong problem-solving orientation.
· Strong communication and collaboration skills with various stakeholders.
· High level of confidentiality and professional integrity.
**Candidate Profile**
· Bachelor's degree in Human Resources Management, Business Administration, Psychology, or a related field.
· Minimum of 3 years of experience in Learning & Development, Talent Management, or Performance Management.
· Experience in coordinating organizational processes and project management (experience within the HR function is considered an advantage).
· Professional certifications in Learning & Development (L&D), Talent Management, or Performance Management is considered an advantage.
The interested candidates can send their CV
**until October 13, 2026.**
Please note that only applicants, who fulfill the above mentioned criteria, will be contacted
*.*
“Your personal data, which is sent voluntary as a response to this job vacancy announcement, are collected and processed, manually and/or electronically, by Tirana Bank SA, to evaluate your compatibility with this job vacancy, are accessed only by authorized persons of the Bank and will be stored until the finalization of the candidate selection process. The subjects of personal data can exercise their rights as provided by Law No. 124/2024, “For the Personal Data Protection”, at Tirana Bank SA, as well as at the Commissioner for the Right of Information and Protection of Personal Data.
Benefits
https://www.tiranabank.al/karriera/puno-me-ne
Burimi: https://www.linkedin.com/jobs/view/4471917270/
Kërkesat
Niveli: senior
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