Hotel Receptionist

**Company Description**

Partner is a consultancy company specializing in sales, workforce recruitment for businesses across Albania, and training in various sales domains. With years of experience and extensive knowledge of the Albanian and regional markets, Partner is dedicated to offering businesses the tools they need to increase value. By focusing on results, productivity, quality, and customer satisfaction, Partner has built a foundation of trust and excellence in delivering its services.

**Role Description**

This is a full-time on-site role for a Hotel Receptionist located in Tirana, Albania. The Hotel Receptionist will be responsible for greeting and assisting guests, managing reservations, handling phone calls, and ensuring excellent customer service. Day-to-day tasks include maintaining front desk operations, addressing guest inquiries, and coordinating with other departments to attend to guests' needs.

**Qualifications**

- Strong interpersonal and communication skills to effectively interact with guests and staff
- Experience with receptionist duties, including handling check-in/check-out processes and managing reservations
- Proficiency in phone etiquette and the ability to handle inquiries professionally
- Ability to multitask, work in a fast-paced environment, and maintain a professional demeanor
- Fluency in Albanian and English; knowledge of additional languages is a plus
- Prior experience in the hospitality or customer service industry is an advantage