Junior Technical Support Specialist

**Company Description**
Motrada Handels GmbH is a Vienna-based IT company specializing in customizable B2B remarketing platforms. Our solutions enable clients, including leasing companies, fleet managers, and importers across 17 European countries, to sell and manage lease returns and used vehicles like cars, trucks, and agricultural equipment. With over 50 platforms launched, we empower our clients to maximize revenues, save time with automated communication, and customize their sales processes. Our innovative platforms are adaptable to diverse product types and administrative needs, ensuring tailored solutions for each client. Discover more about our offerings at www.motrada.net


**Role Description**
As a Junior Technical Support Specialist, you will support the TCCPM team in technical customer service, UI/UX quality assurance, and documentation processes. This entry-level role is designed to help you gradually grow into a more independent, technically focused position.

Your responsibilities include:

• Supporting AI integration in client and internal projects

• Assisting in the preparation of API documentation and technical guides

• Supporting documentation management and internal process improvements

• Assisting in UI/UX quality assurance for React-based platforms (desktop, tablet, mobile)

• Providing support for 1st-level technical customer service (API-related topics)

• Assisting with system data maintenance and sandbox preparation

• Supporting the creation and maintenance of Jira tickets and feature descriptions

• Preparing meeting documentation and internal presentations

• Supporting improvements of internal platforms and websites

• Assisting with cross-team tasks as required


**Qualifications**

**Education**
• Bachelor’s degree in Computer Science, IT, Business Informatics, or a related field

**Technical Skills**
• Basic understanding of APIs and web technologies

• Basic knowledge of HTML and CSS

• Familiarity with tools such as Figma, Jira, and Confluence is an advantage

• Basic understanding of React-based platforms is a plus

**Personal**
**Skills**
• Strong analytical and structured thinking

• High attention to detail

• Good communication skills

• Willingness to learn and grow in a technical environment

• Team-oriented and reliable

Interested in joining our team? We’d love to hear from you.

📧 Please send your CV and motivation letter to:
**mynextjobal@motrada.net**
Even if you don’t meet all the requirements, we encourage you to apply , we are happy to support your professional development.