Microsoft Dynamics Consultant

**Company Description**

Eurolab Internacional Grup is a leading company with 30 years of experience in sales, distribution, import/export, and various related services such as marketing, product development, and operations. Serving eight Western Balkan countries and other European markets, Eurolab reaches over 20 million consumers and collaborates with more than 80 prestigious FMCG companies.

With thousands of retail partnerships and a portfolio of over 1,000 product codes, the company has achieved consistent double-digit annual growth in recent years, solidifying its position as a trusted partner in the region.

**Role Description**

This is a full-time on-site role for a Microsoft Dynamics Consultant based at our office in Tirana. The Microsoft Dynamics Consultant will be responsible for analyzing business processes, implementing and optimizing Microsoft Dynamics ERP and CRM systems, and providing consulting services to enhance operational efficiency. Additionally, the consultant will collaborate with cross-functional teams to ensure the technology solutions meet client requirements and deliver value to the organization.

**Key duties and responsibilities**

- Drives the Business Process Analysis and Modeling to ensure the company adopts best practices that streamline operations.
- As requested, conducts project reviews to ensure compliance with project goals and operability of solution.
- Manage the quality of the deliverables throughout the project life cycle.
- Work with the company team through the full cycle of the implementation from analyzing the company's business requirements to configuring the application to meet those company's needs to end-user training and go-live support.
- Collaborates with stakeholders throughout the company's organization to gather a comprehensive set of requirements, that those requirements align with business objectives while gaining a full understanding of current business processes.
- Provides in-depth knowledge of the application and evaluates the company's business processes against the standard functionality.
- Follows the use of the prescribed implementation methodology, understands the key activities and deliverables for the company's engagement.
- Facilitates the company's decision-making process and works with the team with configuration, functional design documentation, and user acceptance testing and training.
- Continuously drives process improvement in the implementation methodology and best practices.
- Responsible for user's helpdesk service escalations and transition to Support Team.
- Promotes a culture of high performance and provides ideas and solutions as well as training opportunities.

**Qualifications**

- Bachelor's degree in Accounting, Finance, Computer Science, or related field preferred.
- 3+ years working with project teams in software installation, configuration, customization, or implementation with Enterprise Accounting software package (preferably D365)
- Able to quickly learn new technologies to explain all products and services.
- Software troubleshooting skills.
- Able to follow a project plan with attention to detail and follow-through.
- Must be able to travel 50-75% required.
- Experience with Sales, Finance, and Accounting processes, including but not limited to; Sales, GL, AR, AP, Budgeting, Cash Management, Payroll, Capital Assets.
- Successful completion of current Microsoft certification exams is preferred (MB-800).
- Broad knowledge of Microsoft Dynamics functionality and infrastructure Consulting experience in Microsoft Dynamics 365 BC application with a focus on business process modeling and software implementation preferred.
- Experience working with a multicultural and multilingual team across several countries

**How to apply:**

You can apply for this opportunity at hr@eurolabinternacional.com.

Please note that only shortlisted candidates will be contacted for an interview.