ServiceNow Junior Developer | BDS Albania

**Description & Requirements**
**Who we are looking for**
**Qualifications and Skills:**
✅ Proven experience in a technical support or service delivery role


💻 Demonstrated experience with at least two programming languages (JavaScript, C#, Java or others)


🛡️ Proven experience and understanding of ITSM and GRC


🔄 Thorough understanding of ITIL and Agile methodologies


🗣️ Excellent communication skills, both verbal and written, with the ability to explain technical concepts clearly to non-technical users


🌍 Fluent English at a minimum B2 level – both written and spoken


Customer-oriented mindset with a focus on delivering high-quality service and resolving issues efficiently


⚡ Focus on streamlining operations to improve speed or efficiency or provide a better experience for the user or customer


**Your future role**
**As a ServiceNow Developer in Deloitte you will:**
🏢 Work at a
**leading consulting company**
and
**ServiceNow Global Elite Partner**
🚀 Be a part of a
**rapidly growing team**
of ServiceNow professionals combining deep business process and technology experience:
**IT Service Management Consultants, Business Analysts, Project Managers, Architects and Developers**
🌍 Have a chance to
**participate in interesting projects**
for high-profile clients, global and regional sector leaders, transforming their IT organizations with the help of the ServiceNow platform


🛠️ Assist the lead or work independently in
**design, development,**
and
**implementation**
of IT Service Management and Service Integration solutions on the
**ServiceNow platform**
Work to implement
**business and process requirements**
captured in the form of
**user stories**
📚 Be able to
**expand your knowledge**
using on-demand and virtual classroom trainings


Be a part of a
**knowledge-sharing culture**
– there are people to
**learn from**
and people that
**need mentoring**
**What we offer**
📚🎓 Opportunity for professional development through training and certifications


Exposure to advanced IT technologies and tools, including automation and AI-driven solutions


💰💼 Competitive compensation package with benefits, including healthcare and wellness programs


🏠🌐 Flexible work arrangements, including remote and hybrid options


🌟Dynamic and inclusive company culture that values teamwork, innovation, and employee well-being


🇪🇺👥 You will work locally with like-minded consultants, supported by professionals across Central Europe, to create one of the best ServiceNow teams in Europe


****Selection process****

- 15 min HR phone interview in English
- Online Test Assessment
- 45 min Technical online interview via Teams in English
- Final Decision

**About Deloitte**
**About Deloitte**
*Deloitte is a multinational professional services network with offices in over 150 countries and territories around the world. It is one of the Big Four accounting firms and the largest professional. The services Deloitte offers audit, tax, legal, consulting, financial advisory, risk advisory, business processes as well as technology services. Worldwide, Deloitte serves four out of five Fortune Global 500 companies through a globally connected network of member firms in more than 150 countries and territories, with over 330,000 professionals. The organization is recognized among "World’s Best Workplaces™" by Great Place to Work® and Fortune and among a "World’s Most Attractive Employers", by Universum, according to 2020 surveys.*
*Deloitte Albania. A career built around you.*
*In Albania, the services are provided or supported by Deloitte Albania sh.p.k, Audit sh.p.k and Deloitte legal sh.p.k. With more than 400 professionals, Deloitte in Albania is providing services in audit, tax, legal, consulting, financial advisory, risk advisory, business processes and technology services and other related services.*