Punë
Booking & Operations Specialist - French Market
LimoLane
booking-operations-specialist-french-market-ncebdq
Tiranë, Albania
Të tjera
Përshkrimi
**Location:**
Tirana, Albania
**Market:**
France
**Department:**
Operations
**Reporting to:**
Country Manager Spain
**Employment Type:**
Full-time | Permanent Contract
**Working Schedule:**
40 hours per week, 5 working days per week
**Working Model:**
Shift-based, Monday to Sunday ,
**Hybrid**
**About LimoLane**
At
**LimoLane**
, we are transforming the Premium Business Travel industry through a digital mobility platform that makes booking chauffeur services simple, fast, and seamless.
With more than
**1,500 corporate clients across 500+ cities worldwide**
and a presence across Europe, the US, and APAC, we combine technology, operational excellence, and outstanding customer service to deliver exceptional travel experiences.
Our culture is built around five core values:
**We own the Journey, We push the boundaries, We stay ahead, We race as one, and We go beyond.**
**About the Role**
Are you organized, proactive, and passionate about delivering outstanding service?
We are looking for a
**Booking & Operations Specialist – France Market**
to join our international Operations team in Tirana.
In this role, you will be at the heart of our daily operations, ensuring that chauffeur services and corporate events across France run smoothly, efficiently, and to the highest standards.
You will work closely with clients, chauffeurs, suppliers, and international colleagues, managing bookings, coordinating logistics, solving real-time challenges, and helping create a seamless experience for every passenger.
If you enjoy a fast-paced international environment where teamwork, responsibility, and problem-solving make a real difference, this could be the right opportunity for you.
**Key Responsibilities**
- **Manage bookings end to end**
, from reservation and confirmation to service completion and follow-up.
- Coordinate with French-speaking chauffeurs, suppliers, and local partners to ensure seamless service delivery.
- Prepare and verify booking details, schedules, manifests, and operational documentation.
- Monitor live operations and promptly manage delays, last-minute changes, and unexpected situations.
- Support VIP transfers and corporate events, coordinating multiple vehicles, chauffeurs, and schedules when needed.
- Maintain high service quality and operational standards across the French market.
- Support service verification and the accuracy of information required for billing and invoicing.
- Monitor operational email communications and take ownership of requests through to resolution.
- Ensure a clear end-of-shift handover, communicating pending tasks, critical updates, and priorities to the next shift.
**Working Schedule & Flexibility**
This is a
**full-time position of 40 hours per week, distributed across 5 working days**
, with two weekly rest days.
Our Operations team ensures coverage between
**7:00 AM and 12:00 AM, Monday to Sunday**
. Two specialists share this coverage through early and late shifts, with an overlap to ensure a smooth handover.
Shift times may vary from week to week depending on operational needs, booking volumes, and event schedules. Flexibility is therefore important, particularly for early-morning services, evening operations, and occasional last-minute changes.
**What We're Looking For**
- Previous experience in
**Operations, Booking, Customer Service, Travel, Hospitality, Logistics, or Events**
.
- **Fluent French and strong professional English**
, both written and spoken.
- Good knowledge of Excel or Google Sheets and everyday digital communication tools.
- Excellent organizational skills and attention to detail.
- Strong communication and coordination abilities.
- A calm, practical, and solution-oriented approach when working under pressure.
- The ability to manage changing priorities and adapt to a dynamic working environment.
- A proactive mindset, reliability, and a strong sense of ownership.
Experience in
**chauffeur services, premium travel, VIP services, or event operations**
will be considered a plus.
**What We Offer**
- A
**permanent employment contract**
in a growing international mobility technology company.
- **Full-time employment: 40 hours per week across 5 working days.**
- **Gross monthly salary: ALL 125,100.**
- Direct exposure to the French market and international corporate clients.
- A dynamic, multicultural environment where collaboration and initiative are valued.
- Opportunities for professional development and career growth within LimoLane's international Operations team.
- The opportunity to contribute to a premium service where operational excellence and customer experience truly matter.
**Ready to Join Us?**
Burimi: https://www.linkedin.com/jobs/view/4480045399/
Tirana, Albania
**Market:**
France
**Department:**
Operations
**Reporting to:**
Country Manager Spain
**Employment Type:**
Full-time | Permanent Contract
**Working Schedule:**
40 hours per week, 5 working days per week
**Working Model:**
Shift-based, Monday to Sunday ,
**Hybrid**
**About LimoLane**
At
**LimoLane**
, we are transforming the Premium Business Travel industry through a digital mobility platform that makes booking chauffeur services simple, fast, and seamless.
With more than
**1,500 corporate clients across 500+ cities worldwide**
and a presence across Europe, the US, and APAC, we combine technology, operational excellence, and outstanding customer service to deliver exceptional travel experiences.
Our culture is built around five core values:
**We own the Journey, We push the boundaries, We stay ahead, We race as one, and We go beyond.**
**About the Role**
Are you organized, proactive, and passionate about delivering outstanding service?
We are looking for a
**Booking & Operations Specialist – France Market**
to join our international Operations team in Tirana.
In this role, you will be at the heart of our daily operations, ensuring that chauffeur services and corporate events across France run smoothly, efficiently, and to the highest standards.
You will work closely with clients, chauffeurs, suppliers, and international colleagues, managing bookings, coordinating logistics, solving real-time challenges, and helping create a seamless experience for every passenger.
If you enjoy a fast-paced international environment where teamwork, responsibility, and problem-solving make a real difference, this could be the right opportunity for you.
**Key Responsibilities**
- **Manage bookings end to end**
, from reservation and confirmation to service completion and follow-up.
- Coordinate with French-speaking chauffeurs, suppliers, and local partners to ensure seamless service delivery.
- Prepare and verify booking details, schedules, manifests, and operational documentation.
- Monitor live operations and promptly manage delays, last-minute changes, and unexpected situations.
- Support VIP transfers and corporate events, coordinating multiple vehicles, chauffeurs, and schedules when needed.
- Maintain high service quality and operational standards across the French market.
- Support service verification and the accuracy of information required for billing and invoicing.
- Monitor operational email communications and take ownership of requests through to resolution.
- Ensure a clear end-of-shift handover, communicating pending tasks, critical updates, and priorities to the next shift.
**Working Schedule & Flexibility**
This is a
**full-time position of 40 hours per week, distributed across 5 working days**
, with two weekly rest days.
Our Operations team ensures coverage between
**7:00 AM and 12:00 AM, Monday to Sunday**
. Two specialists share this coverage through early and late shifts, with an overlap to ensure a smooth handover.
Shift times may vary from week to week depending on operational needs, booking volumes, and event schedules. Flexibility is therefore important, particularly for early-morning services, evening operations, and occasional last-minute changes.
**What We're Looking For**
- Previous experience in
**Operations, Booking, Customer Service, Travel, Hospitality, Logistics, or Events**
.
- **Fluent French and strong professional English**
, both written and spoken.
- Good knowledge of Excel or Google Sheets and everyday digital communication tools.
- Excellent organizational skills and attention to detail.
- Strong communication and coordination abilities.
- A calm, practical, and solution-oriented approach when working under pressure.
- The ability to manage changing priorities and adapt to a dynamic working environment.
- A proactive mindset, reliability, and a strong sense of ownership.
Experience in
**chauffeur services, premium travel, VIP services, or event operations**
will be considered a plus.
**What We Offer**
- A
**permanent employment contract**
in a growing international mobility technology company.
- **Full-time employment: 40 hours per week across 5 working days.**
- **Gross monthly salary: ALL 125,100.**
- Direct exposure to the French market and international corporate clients.
- A dynamic, multicultural environment where collaboration and initiative are valued.
- Opportunities for professional development and career growth within LimoLane's international Operations team.
- The opportunity to contribute to a premium service where operational excellence and customer experience truly matter.
**Ready to Join Us?**
Burimi: https://www.linkedin.com/jobs/view/4480045399/
Kërkesat
Niveli: senior
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