Collection Specialist

Our dynamic factoring team is looking for a talented and motivated Collection specialist to join us in our offices in Skopje. We are excited to welcome a high-performance individual who can contribute to the growth and success of our organization. Responsibilities: - Monitor overdue open balances daily. - Take proactive actions to address and minimize overdue accounts. - Maintain an in-depth understanding of the portfolio structure. - Ensure compliance with terms and conditions and any other factors that impact collection. - Follow up, collect, and allocate payments efficiently. - Provide insights and recommendations based on the analysis. - Research and resolve discrepancies in a timely manner. - Maintain clear and effective communication with customers. - Collaborate with internal teams to ensure smooth operations. Requirements: - A person with strong written and verbal communication skills in the English language. - Strong organizational and interpersonal skills, with a developed sense of responsibility. - Ability to develop lasting professional relationships with customers. - Proven experience as an Account Receivable Specialist, in other sales/customer service roles, or Finance/Accounting will be considered an advantage. - Working hours: 14:00 to 22:00 (US working hours). What we offer: - A dynamic, proactive and friendly work environment where your contributions are valued. - Competitive salary to recognize and reward your achievements. - Private health insurance coverage for your well-being. - FitKit Membership to support your physical fitness, mental health and overall wellness. - Fancy offices in the city center and flexible, hybrid working model - Subsidized meal and subsidized parking. - Day off for your birthday. - Performance-based bonuses. Burimi: https://panteleon.bamboohr.com/careers/119

Niveli: senior