Customer Care Representative (Late hours)

Do not apply if you're not from Macedonia! Jupiter BPO is looking for an English speaking Customer Support Representative. Work time: Monday - Friday 18:00 - 02:00 Weekends - 17:00 - 01:00 🟣Key Responsibilities: 1. Customer Inquiries Handling: Respond promptly to customer inquiries via phone, email, chat, or social media platforms. Provide accurate information regarding products, services, promotions, and policies. 2. Issue Resolution: Investigate and resolve customer complaints and concerns in a timely and professional manner. 3. Work closely with other departments to escalate and resolve complex issues as needed. 🟠Qualifications: 1. Previous experience in customer service or a related field is preferred. 2. Fluent English 3. Excellent verbal and written communication skills. 4. Strong problem-solving abilities and a customer-centric mindset. 5. Proficiency in Microsoft Office. 6. Ability to multitask and prioritize tasks effectively in a dynamic environment. 7. Attention to detail and accuracy in data entry and reporting. 🟣Preferred Qualifications: 1. Knowledge of the retail or apparel industry. Burimi: https://mk.linkedin.com/jobs/view/customer-care-representative-late-hours-at-jupiter-bpo-4402829501

Niveli: mid level