Customer Service Specialist

**Remote · Albania · Full-time · Contractor** LIVYO manages residential rentals across Italy. We receive a high volume of tenant enquiries and need someone who can **respond fast, qualify leads, and book viewings** . What you'll do - Reply to leads via WhatsApp, Idealista, Immobiliare.it & phone - Qualify budget, dates, occupants, job & documents - Book and follow up on viewings - Update the CRM - Filter out unqualified applicants - Use AI to work faster What we need - **Native-level Italian** - tested before the interview - **Fluent English - tested before the interview** - Strong communication & sales skills - Fast response time - Comfortable with AI tools - Own computer + reliable internet Pay **€600–€950/month + €50 per closed deal** Contractor position. Monthly invoicing. Bank fees covered by LIVYO. Apply Before the interview, send us **2 short voice notes** : - 🇮🇹 Italian: follow up with a tenant who went silent - 🇬🇧 English: same scenario **Italian + English fluency are mandatory.** Burimi: https://www.linkedin.com/jobs/view/4457569517/

Niveli: senior