Junior Product Manager / Product Intern

**Type:** Paid internship or part-time/freelancing role. **Agreement:** B2B/freelancing contract. **Location:** Remote. **For** junior professionals with first experiences in product development who want to continue their work with our company after completing the internship. **Work permit support?** No **About Us** **AirAdvisor** is a fast-growing **TravelTech and LegalTech startup** on a mission to ensure air travelers receive the compensation they are entitled to for **flight disruptions,** including **delays, cancellations, missed connections,** and other airline-related issues like **overbooking, lost, or delayed luggage.** We operate across the **EU, the UK, the US, and beyond,** with a clear mission to **protect air passenger rights worldwide.** - **Our Impact: 630,000+ claims processed for clients from 221 countries •** **4.6-star rating based on 30,000+ reviews •** Operating in **21 languages.** - **Current Business Model:** B2C, commission-based. **Soon launching:** Annual subscription coverage product - insurance for flights and baggage disruptions caused by airlines' negligence. **Exploring:** new revenue streams and geographical markets. - **Our Mission:** Ensure air travelers receive the compensation they are entitled to for flight and baggage disruptions globally. - **Why this matters:** Airlines exploit passenger confusion about their rights. We are fixing that, one claim at a time. - **Global Scale:** International team spread across 18 countries. Fast-growing, ambitious, impact-driven. **The Opportunity** We are looking for a **sharp, proactive, data-driven thinker** from a top European university to join our Product team as a **paid intern or early-career specialist** . You will support our Product Managers in bridging between user insights, product strategy, and execution, supporting our growth mission while gaining hands-on experience in B2C product development, CRO, and retention. **What You Will Do** **1. User Research & Insights** - Analyze user behavior data: Where do customers drop off? What objections stop them? - Analyze competitive landscape: What are other claim services doing? What's our differentiation? - Synthesize findings into actionable insights for the product team - Identify friction points in claim form, onboarding, and status tracking - Create weekly/monthly product dashboards tracking performance against targets - Communicate insights to cross-functional teams (Growth, Ops, Engineering) **2. Product Development Support** - Assist with feature prioritization: Help evaluate impact vs. effort for roadmap items - Write user stories and requirements, translating business needs into actionable tasks - Collaborate with designers on prototypes (Figma) **3. Communication & Documentation** - Proactively identify problems and propose solutions to the product team - Document test results, findings, and recommendations clearly for stakeholders - Suggest fresh product angles and improvements based on user feedback and market trends - Support pitch preparation with data-driven insights and customer stories **What You Bring** - **Essential (Must-Have)Previous Product/Growth Experience:** Internship in product, growth, marketing, or CRO - **Top European University:** Currently enrolled (final year) or recent graduate from a top 20 university in Europe - **Proven Analytical Mindset:** Comfortable with data, metrics, and statistical thinking - **Product Curiosity:** You ask "why?" constantly. You care about user experience. - **Communication Skills:** Ability to articulate complex ideas clearly in writing and verbally in English - **Self-Driven & Independent:** Comfortable working remotely, managing your own tasks, suggesting improvements proactively - **Speed & Results-Oriented:** You deliver fast, iterate quickly, and do not get bogged down in perfectionism - **Attention to Detail:** You notice small inconsistencies and understand that details compound - (Ideally) Previous experience in OTAs (Online Travel Agencies), TravelTech, FinTech, LegalTech, or SaaS environments. **Why You Will Love This Role** **1. Learning & Growth** - **Real product experience** - **Mentorship:** Direct support from our Product Managers and cross-functional leaders **2. Impact** - **Social mission:** You are helping travelers get compensation they are owed from airlines. Real impact - **Global scale:** Your work affects users in over 220 countries - **Growth trajectory:** AirAdvisor is scaling fast. You will ride this wave **3. Culture** - **Remote-first, flexible hours:** Work from anywhere in Europe - **Fast-moving, ambitious team:** Smart colleagues who care about execution and impact - **Transparent & honest:** We share wins and failures openly; no corporate BS - **International:** Team spread across 18 countries; you will learn from global perspectives **4. Practical Benefits** - **Paid role:** Hourly rate - **Unique opportunity to learn "on the job":** You will be responsible for tasks that our product managers conduct themselves - **Potential for growth:** Many of our best hires started as interns **Our Recruitment Process:** **1. Application Screening:** submit a resume with examples of your work and your biggest professional, educational, or personal accomplishments **2. HR Interview (30 min)** - Get to know you: background, motivations, why AirAdvisor? - Discuss role expectations, your experience, and motivation **-> Tip:** Research AirAdvisor and the passenger rights space beforehand **3. Product Interview (60 min)** Our Head of Product Growth will dive deeper: product thinking, analytical skills, past projects - Expect a real scenario: "Here's a problem. How would you approach it?" - Come prepared with questions about product strategy, team dynamics, and growth goals **4. Conversation with our CEO (30 min)** - Your chance to ask big-picture questions -------------- **What we are looking for in one sentence:** A sharp, curious, data-driven thinker from a top European university who thrives on ownership, moves fast, and cares about user experience. **Red flags we do not want:** - "Just looking to add experience to my resume." - "Tell me what to do": you should be proactive - "I don't care about passenger rights." - Perfectionism over iteration **Green lights we love:** - "I have ideas for how to improve X." - "I ran an experiment and learned Y." - "I'm passionate about [travel/consumer rights/B2C]." - "I want to move fast and learn." **Logistics:** - **Duration:** Flexible start date; 6 months minimum commitment - **Hours:** Part-time (10–20 hours/week) - **Remote:** 100% remote, flexible hours - **Equipment:** You will need your own laptop; we will provide access to tools (Figma, analytics platforms, testing tools) - **Time and activity-tracking application:** We use an app that helps us record work time, evaluate activity levels, and assess work quality. Burimi: https://mk.linkedin.com/jobs/view/junior-product-manager-product-intern-at-airadvisor-4421972325

Niveli: senior