Marketplace Operations Specialist

DesignRush, a B2B Media Platform that drives brand discovery & growth, is seeking a **Marketplace Operations Specialist** to support the day-to-day operations of our Marketplace. The candidate must be a **proactive** and **independent thinker** who can take ownership of the tasks at hand and ensure timely and high-quality output through collaboration with other team members. Our platform offers four key values to users: - **Trending Brands:** Brands can feature their expert and achievements via news, interviews, and trends articles to get noticed and recognized as an industry leader. - **Agency Rankings:** Brands can view qualified agencies based on their expertise, location, clients, and various other factors. - **Awards:** Brands can enter their finest work and compete for the best web logo, app, print, packaging, and video design awards. - **Marketplace:** Businesses can post their projects at no cost and receive proposals from verified agencies. We're looking for a Marketplace Specialist whose primary goal is to ensure a seamless experience for businesses and agencies by managing marketplace operations, communications, project coordination, and administrative processes. This role plays a critical part in keeping projects moving forward, maintaining strong stakeholder relationships, and supporting the growth and success of the DesignRush Marketplace. **Goals:** - Ensure all marketplace projects are published, managed, and updated accurately and on time. - Build and maintain strong relationships with agencies, clients, and internal stakeholders through proactive communication and follow-up. - Drive operational efficiency by coordinating tasks, managing communications, and ensuring marketplace processes run smoothly. **We offer GROWTH, job stability, and a work culture that enables our teammates to excel in their careers.** This is for a **full-time, remote-work-at-home position.** **DesignRush is seeking to make IMMEDIATE hires.** **RESPONSIBILITIES:** - Managing marketplace operations, including publishing, updating, and maintaining marketplace projects and records. - Conducting outreach, building relationships with agencies and clients, and ensuring consistent follow-up and communication. - Overseeing shared inboxes, coordinating communications, and facilitating collaboration across multiple departments. - Tracking tasks, monitoring project progress, and ensuring deadlines and commitments are met. - Providing administrative support, research, data collection, reporting, and marketplace-related operational activities. **REQUIREMENTS** - **2+ years of experience** in operations, marketplace coordination, customer success, account management, administration, lead generation, business development, project coordination, or a related field. - Strong understanding of marketplace operations, customer communication, stakeholder management, and business processes. - Fluent in written and spoken English. - Ability to work independently, manage priorities, and take ownership of responsibilities. - Familiarity with LinkedIn, CRM platforms, Microsoft Word, Microsoft Excel, Google Workspace, email platforms, calling systems, project management tools, and data research methodologies. - Able to work between **6 a.m. and 3 p.m. ET.** - Strong knowledge of AI tools, AI agents, and workflows, including practical experience using tools such as ChatGPT, Claude, Gemini, or similar AI platforms to improve productivity and operational efficiency. **RECRUITMENT STEPS:** - Apply via LinkedIn - Have an intro call with our Recruiter - Receive a short test - Send back answers + CV - Have an interview with our General Manager and Hiring Manager - Get feedback **We kindly ask for your CV and all correspondence to be in English.** Burimi: https://mk.linkedin.com/jobs/view/marketplace-operations-specialist-at-designrush-4431705962

Niveli: senior