Operations Manager

**Job Title: Operations Manager** **On-site/Remote: Albania & Kosovo** **Schedule: Monday – Friday | 15:00 – 23:00** **Overview** We are seeking a highly skilled and proactive Operations Manager to oversee and improve day-to-day business operations. This is a critical role that requires someone exceptionally strong in problem-solving, operational strategy, and communication with U.S.-based partners, particularly auto insurance companies. **Key Responsibilities** - Manage and optimize daily operations to ensure efficiency and scalability - Negotiate and communicate directly with U.S.-based auto insurance companies - Identify operational pain points and proactively design and implement solutions - Analyze workflows, processes, and performance metrics to drive continuous improvement - Collaborate with leadership to improve systems, policies, and operational structure - Ensure accuracy, compliance, and consistency across operational processes - Act as a key decision-maker in resolving operational challenges quickly and effectively **Required Skills & Qualifications** - Proven experience in an Operations Manager or similar senior operational role - Strong negotiation skills, particularly with U.S. clients or partners - Exceptional problem-solving abilities and sound business judgment - Highly adaptable, resourceful, and “street-smart” in navigating complex situations - Excellent written and verbal communication skills - Fluent / near-native English proficiency is required - Strong analytical mindset with attention to detail **Tools & Systems** - G Suite (Docs, Gmail, Calendar) - Google Sheets (advanced level preferred) - Comfortable learning and optimizing additional tools as needed **Additional Notes** *This role is ideal for a high-caliber professional with strong operational instincts and international business exposure. We are looking for someone who can take ownership, think critically, and drive meaningful improvements across the organization.* **How to Apply:** *Please submit your resume highlighting your experience to hr@talentbridge.al with the subject line: "Operations Manager".* Puna remote: Po Burimi: https://al.linkedin.com/jobs/view/operations-manager-at-talentbridge-albania-4358003983

Niveli: senior