Outbound Calling Specialist (English-German)

DO NOT APPLY IF NOT LOCATED IN MACEDONIA! Job Description Jupiter BPO is hiring a fluent English-German Sales Specialist to manage key accounts and deliver first-class customer service alongside our operations team. You will be responsible for driving sales, supporting the team, and ensuring smooth order processing. Working Hours: 08:00 AM – 4:00 PM CET (Monday to Friday) **Key Responsibilities** - Manage key accounts and proactively drive sales, promoting core and priority stock lines. - Support the team in handling escalations, complaints, and complex customer queries. - Process orders and returns accurately and promptly, ensuring Right First Time delivery. - Monitor CRM and follow up on pending quotes to achieve sales targets. - Share knowledge, mentor colleagues, and contribute to continuous improvement. - Provide outstanding customer service, representing the company professionally at all times. **Qualifications** - Fluent in English and German. - Experience in sales or account management, preferably in the furniture or related industry. - Strong communication, organizational, and problem-solving skills. - Customer-focused with a proactive and collaborative mindset. **Why Join Jupiter?** - Hybrid or remote work options - Highly competitive salary with half-yearly and yearly performance reviews - Sign-up bonus - Continuous learning, development, and career progression - Work with fast-growing eCommerce brand **How to Apply?** Apply directly through LinkedIn or send your CV to careers@jupiterbpo.com with subject line: Client Onboarding Specialist (English - German) Puna remote: Po Burimi: https://mk.linkedin.com/jobs/view/outbound-calling-specialist-english-german-at-jupiter-bpo-4375993260

Niveli: senior