POS System Tech Support Specialist 📍 Kičevo, North Macedonia — In-Office Position

We are seeking a skilled and dedicated Tech Support Specialist to join our team and provide front-line support for our POS systems. This is a  **full-time, in-office position**  based in Kičevo, North Macedonia. Because we support clients across the United States, this is an  **overnight shift on US business hours** , and the right candidate must be comfortable working evenings, nights, and weekends. **Schedule** - **Shift:**  3:00 PM – 11:00 PM US Central Time (overnight hours locally in Macedonia) - **Weekend availability required**  — weekends are a core part of this role, not an exception - **On-site only**  — this is  *not*  a remote or work-from-home position **Language Requirement** - **Full fluency in both English and Albanian is required**  — spoken and written. - You will be communicating directly with US-based clients and our internal team, so clear, professional communication in both languages is essential. **Responsibilities** - Provide technical support for our POS systems to ensure smooth, uninterrupted operation for clients. - Troubleshoot system issues and deliver timely, accurate solutions. - Assist with system configuration, software updates, and hardware setup. - Enter and manage data accurately to keep all client information current. - Collaborate with the team to optimize and improve POS functionality. **Requirements** - Degree in Computer Science, Information Technology, or a related field. - Strong command of  **both English and Albanian**  (verbal and written). - Able to work  **in-office in Kičevo**  on the overnight US shift, including weekends. - Proficiency in data entry and basic troubleshooting. - Experience with POS systems or similar technology is a plus but not required. - Reliable, detail-oriented, and comfortable working independently during overnight hours. **Compensation** - Salary-based pay  **plus commission**  on work performed. **Ready to Apply?** If you're passionate about technology, fluent in English and Albanian, and ready to work on a US schedule from our Kičevo office, we'd love to hear from you. Apply today! Burimi: https://mk.linkedin.com/jobs/view/pos-system-tech-support-specialist-%F0%9F%93%8D-ki%C4%8Devo-north-macedonia-%E2%80%94-in-office-position-at-albabridges-4426804798

Niveli: senior