Risk and Collection Specialist

Our dynamic factoring team is looking for a talented and motivated **Risk and Collection Specialist** to join us in our offices in Skopje. We are excited to welcome a high-performance individual who can contribute to the growth and success of our organization. **Responsibilities:** - Daily monitoring of client accounts, open balances, and payment risk. - Identification and follow‑up on overdue invoices and payment delays. - Review and correction of billing documentation and paperwork discrepancies. - Regular communication with clients regarding payments, credit status, and load approvals. - Regular monitoring of clients and customers and implementation of risk prevention measures when needed. - Maintaining accurate records of broker assessments (MC checks) and customer interactions. - Negotiation of payment plans and coordination of timely payment collection. - Collaboration with internal teams to resolve documentation, payment, and risk issues. - Preparation of collection, chargeback, and risk‑related reports; initiation of bond or force collection when required. - Ensuring compliance with company policies, contractual terms, and risk management guidelines. **Requirements:** - Strong written and verbal communication skills in English. - Excellent organizational, interpersonal, and analytical skills. - High level of responsibility and attention to detail. - Ability to build and maintain long-term professional relationships with customers. - Ability to manage sensitive credit, risk, and payment-related discussions professionally. - Previous experience in Accounts Receivable, Collections, Risk Analysis, Finance, Accounting, Sales, or Customer Service is an advantage. - Ability to work effectively in a fast-paced, cross-functional environment. - Working hours: 15:00 – 23:00 (US working hours). **What do we offer:** - A dynamic, proactive and friendly work environment where your contributions are valued. - Competitive salary to recognize and reward your achievements. - Private health insurance coverage for your well-being. - FitKit Membership to support your physical fitness, mental health and overall wellness. - Fancy offices in the city center. - Day off for your birthday. - Performance-based bonuses. Burimi: https://mk.linkedin.com/jobs/view/risk-and-collection-specialist-at-panteleon-gs-4365321719

Niveli: senior