Sales Manager

**Title:** Sales Manager **Work Model** : Office based (Kisela Voda, Skopje) **Work Hours:** 10am-6pm MK | Mon-Fri **Holidays:** UK Holidays **What we are looking for** We are looking for an experienced Sales Manager to lead our offshore sales support team, drive performance, and ensure the highest standards of quality and service delivery. **You will be responsible for:** ● Leading and managing the SDR team to achieve performance targets ● Monitoring productivity, quality and service standards ● Coaching, mentoring and developing team members ● Supporting recruitment, onboarding and training activities ● Driving process improvement and operational efficiency ● Managing team reporting, shift coverage and performance metrics ● Acting as the key operational link between the Skopje team and UK leadership ● Creating a positive, high-performance team culture **What skills & experience you'll bring to us:** ● Previous experience managing sales, SDR or customer support teams ● Strong leadership and people management skills ● Experience working with performance metrics and KPIs ● Excellent communication and stakeholder management abilities ● Ability to coach, motivate and develop high-performing teams ● Strong organisational and problem-solving skills ● Experience in financial services or mortgage operations is advantageous **Benefits we offer:** - Private medical insurance - Regular *team* meetups - dinners, outdoor activities and events - Opportunity to travel - Access to further learning & development courses Burimi: https://mk.linkedin.com/jobs/view/sales-manager-at-talkr-4434624870

Niveli: senior