Junior Conversational AI Engineer (Voice Bots)

**Founded in 2012, AUTO1 Group is now Europe’s leading car trading platform. As an independent multi-brand platform, AUTO1 Group is aimed primarily at the used car trade and offers over 60,000 professional partners the opportunity to access a diversified portfolio of more than 30,000 vehicles. By connecting buyers and sellers through technology the company enables dealers and consumers to trade seamlessly throughout Europe.** For more information please visit www.auto1-group.com What we offer - Work in a dynamically developing international company in the automotive industry - A regular employment contract with a highly competitive fixed salary - Openness to the implementation of new ideas to improve the company's operation - Friendly working atmosphere in a team focused on cooperation - Excellent professional development opportunities in a dynamic environment **Job Description** *Role:* - Design and configure conversational voice bot flows using Parloa, starting with rule-based automation and evolving into more complex logic. - Learn to manage and update Twilio IVR setups to ensure smooth call routing and a good user experience. - Support the migration of existing voice bots to Parloa AMP and contribute to technical and architecture improvements. - Troubleshoot production issues, fix logic errors in voice flows, and monitor performance to improve automation results. - Work closely with product owners and linguists to implement translations, document voice flows, and ensure a consistent bot tone. **Qualifications** Skills: - Strong understanding of basic programming logic, including variables, if/else conditions, and loops, with preference for JavaScript or TypeScript. - Comfortable using CLI tools and having a basic understanding of how REST APIs and JSON work. - Able to break down complex problems into clear logical steps and explain processes in a structured way. - Motivated to learn and work with conversational AI and telephony tools such as Twilio and Parloa. - Fluent in English, with additional languages considered a strong plus. - Curious, proactive, and eager to grow in a fast-paced, technology-driven environment. **Additional Information** The place of work will be at: Dritan Hoxha – Kompleksi e-88, Laprake, Tirana The shifts provide a total of 40 hours per week, from Monday to Friday 09:00-18:00. If you think you are the right candidate you can send your CV Contact : 355675039121 Burimi: https://al.linkedin.com/jobs/view/junior-conversational-ai-engineer-voice-bots-at-auto1-group-4321426494

Niveli: junior