Customer Care Professional - English

**Job Description** We are looking for a proactive Customer Support Specialist to join our team in Tirana. In this position, you will manage incoming calls, support customers with their questions, and ensure a positive experience for every client. **Main Responsibilities:** - Answer incoming phone calls in a professional and courteous manner - Work schedule: 09:00–18:00 & 10:00–19:00 - Full-time, on-site position **Qualifications & Requirements:** - Excellent communication and interpersonal skills - Fluent in English, both spoken and written - Prior experience in customer service is an advantage *If you have a friendly approach, a strong customer focus, and a desire to grow within a dynamic environment, we encourage you to apply.* Burimi: https://al.linkedin.com/jobs/view/customer-care-professional-english-at-fusion-cx-4346251290

Niveli: mid level