Device Portfolio Management Specialist

**Device Portfolio Management Specialist** **Purpose of the position:**  Organize and maintain the day-to-day operations of Merchandise Department by reporting KPIs, execution of operational activities, optimizing operations and aggregating inputs and outcomes of daily tasks of the team. Define products in B/OSS in coordination with IT, Accounting, Logistics and Digital teams, following company procedures. **Main Tasks:** - Produce and maintain regular and ad-hoc reports related to merchandise performance KPIs (sales, inventory levels, budget control). - Propose and implement optimizations of day-to-day activities of the department and reporting. - Assist Head of Merchandise in developing, planning, and coordinating operational activities. - Aggregate and follow up fulfilment of quarterly forecasts for needed supplies prepared by the respective Device Portfolio Experts. - Maintain prices of products in B/OSS in coordination with IT, following company procedures. - Inform interested departments (Sales, Customer Care, HR, etc.) about update of prices. - Maintain merchandise products database in accordance with department needs. - Create and follow approval process of Purchase Requests and Purchase Orders. - Follow up delivery schedules and alert in case of delays, wrong documentation, etc. - Inform Sales departments on availability, order status, new launches, product discontinuations. - Maintain Merchandise Standard files and instructions. - Maintain department internal documentation like descriptions of reporting preparation, creation of products, maintenance of prices, etc. - Carry out any other tasks assigned by the line manager and in accordance with the employees’ qualifications and responsibilities. **Education:** University Degree. **Experience and Qualifications:**  1-2 years’ work experience in retail or customer care environment. **Skills:** - Superior Customer Service accompanied with strong communication skills and consultative selling. - Must be results and customer oriented with team spirit and high degree of integrity. - Operating in personal computer and handsets. - Familiarity with telephony and wireless technology preferred. - English knowledge. **Deadline for the application is** **February 27, 2026.** Burimi: https://al.linkedin.com/jobs/view/device-portfolio-management-specialist-at-one-albania-4361046811

Niveli: senior