Information Security Operations Specialist

Are you looking for a new challenge? This might give me your chance to apply and try yourself in this new role of the future. **Tasks** Key responsibilities: - Provide 1st/2nd level technical support and basic system troubleshooting across Windows and Unix systems. - Work with ticketing and ITSM systems (e.g., JIRA, ServiceNow, OTRS) to track and manage incidents. - Participate in system monitoring, reporting, and documentation tasks. - Coordinate between different teams, including service owners, application operations, and business units. - Track and monitor active, inactive, or outdated log sources - Supporting root cause analysis to avoid similar log source impairments within the future. - Assist with escalations and patching processes. **Benefits** - Special deals with selected partners - Flexible working hours - Hybrid working possible - Mentoring - Vacation / Christmas bonus - Employee events **Requirements** Required Qualifications & Skills: - Hands-on experience in SIEM systems and ticket management platforms (e.g., ServiceNow, Jira). - Familiarity with Splunk or similar SIEM tools. - Familiarity with Windows/Linux administration - Understanding of vulnerability scanning, IT-Security products (XDR), and email security concepts - Basic experience with databases (e.g., PostgreSQL) is beneficial. - Strong organizational and coordination skills. - Knowledge in documentation platforms such as Confluence. - Excellent communication skills, both written and verbal. - Problem-solving mindset and the ability to work in a fast-paced environment. - Business English. Burimi: https://al.linkedin.com/jobs/view/information-security-operations-specialist-at-lufthansa-industry-solutions-4351561521

Niveli: senior