Information Technology Specialist

uhoh.com is a fast-growing IT help desk and we're looking for an IT Specialist who lives to solve problems. If you are a systems thinker who enjoys technical troubleshooting and building seamless workflows, you’ll fit right in. **What You’ll Do** You will be the backbone of our technical operations. This is a high-ownership role where you will: - Install, configure, and maintain hardware and software across Windows, macOS, and Linux environments for both local and remote teams. - Manage user access and permissions across Google Workspace, Microsoft 365, and our suite of productivity tools (Asana, Monday, ClickUp). - Implement and monitor endpoint security, including MFA, VPNs, firewalls, and patch management. - Streamline our internal tool builders and AI-driven solutions to keep the team moving faster. - Assist with cloud infrastructure management, data backups, and disaster recovery planning. - Document processes and create technical guides that actually make sense. **What You Bring** - Technical Versatility: Proven experience in IT support or systems administration within a high-growth, fast-paced environment. - Deep OS Knowledge: You are comfortable jumping between Windows, macOS, and Linux. - Cloud Fluency: Hands-on experience administering Google Workspace and Microsoft 365. - Security Mindset: You understand the "why" behind cybersecurity best practices and can enforce them without slowing the team down. - Problem-Solving DNA: You don't just fix symptoms; you find root causes. - Education/Certs: A degree in CS/IT is great, but we value documented skills (CompTIA A+, MS-900, Google IT Support) and real-world experience just as much. Help desk or customer support experience is a plus. **Our Vibe** - No Ego: We care about the best solution, not who came up with it. - High Velocity: We are growing rapidly. You should be comfortable with change and ready to build scalable systems from the ground up. - Direct Communication: We value clarity and brevity. Burimi: https://al.linkedin.com/jobs/view/information-technology-specialist-at-uhoh-4329040887

Niveli: senior