Inside Sales - Albania

**Job Responsibilities:** - Serve as the primary contact for travel partners, handling inquiries and providing booking support. - Conduct outbound calls to follow up with clients, encourage engagement, and reduce churn. - Assist agents with onboarding, platform guidance, and training to optimize their usage. - Collaborate with Sales Managers to align on client follow-ups and growth strategies. - Coordinate with internal teams to resolve client issues and ensure smooth processes. - Support marketing campaigns and local initiatives, including webinars, client communications, and promotional activities. - Monitor client activity and analyze trends to identify risks, opportunities, and engagement gaps. - Manage administrative tasks such as account setup, documentation, and credit line updates. - Provide proactive, solution-oriented support to ensure high client satisfaction and retention. - Report on client activity and engagement, providing insights and feedback to improve sales performance. **Job Qualifications:** - 3+ years of relevant experience in the travel industry (B2B). - Previous experience in servicing travel agents or travel suppliers. - Excellent verbal and written communication skills (both in english and local language) - Customer-focused mindset with strong problem-solving abilities. - Comfortable with multitasking, prioritization, and working under deadlines. - A proactive team player with a self-starter mentality. Join our TBO.COM family today! Burimi: https://al.linkedin.com/jobs/view/inside-sales-albania-at-tbo-com-4378834316

Niveli: mid level