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Key Account Manager (Consulting & Personal Development)

AIEx - Austrian Institute of Excellence Flamuri i Shqipëri Tiranë, Shqipëri Të tjera
We’re Hiring: Key Account Manager (Consulting & Personal Development) We at AIEx are currently expanding our team, and we want you on board! Join our team and play a strategic role in managing and growing relationships with some of our most important clients. As a Key Account Manager, you will drive long-term partnerships, support organizational development initiatives, and help deliver impactful training and consulting solutions. 🔎 What You’ll Do - Client Relationship Management. - Act as the main point of contact for all clients. - Build strong, trust-based relationships with senior HR, L&D, and Talent leaders. - Conduct regular check-ins, reviews, and feedback sessions to assess client needs. 📈 Strategic Account Development - Develop account plans aligned with client goals. - Identify opportunities to upsell/cross-sell training, coaching, and consulting services. - Prepare forecasts and growth projections. 🎯 Solution Design & Project Coordination - Work closely with our training team to tailor development programs. - Coordinate timelines, deliverables, and resources to ensure smooth execution. - Monitor program performance and integrate client feedback. 💼 Commercial Ownership - Handle pricing, proposals, and contract negotiations. - Achieve revenue and margin targets. - Track and report account performance. 🌍 Market Insight & Representation - Stay informed on trends in personal development, leadership, and organizational consulting. - Advise clients on best practices. - Represent our company at events, conferences, and networking opportunities. 🎓 What We’re Looking For - Bachelor’s or Master’s degree in Business, HR, Psychology, Organizational Development, or similar field. - Proven experience in key account management, consulting, talent development, or B2B services. - Strong communication, negotiation, and presentation skills. - Ability to manage multiple projects and priorities. - Client-centric mindset and excellent interpersonal skills. - Fluent in English (other languages are a plus). ✨ Bonus Points - Experience in leadership development, coaching, or training design. - Background in management or HR consulting. - Experience handling enterprise-level clients. 📊 What Success Looks Like - High client satisfaction and retention. - Strong account growth through upselling and cross-selling. - Smooth and timely program delivery. - Effective collaboration with internal teams. - Achievement of revenue and profitability targets. We’re waiting for you! Apply by April 15 or send your CV to: 📧 b.duro@pendlpiswanger.com 📞 +355 68 402 6340 Burimi: https://al.linkedin.com/jobs/view/key-account-manager-consulting-personal-development-at-aiex-austrian-institute-of-excellence-4347603732
Niveli: senior

Publikuar 26/03/2026 · Skadon 27/08/2026

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