Operational Director - Retail

On behalf of a large and well-established company operating for many years in the Albanian retail market, DIMENSION HR is seeking a qualified candidate for the position of **Operational Director (Retail).** **Position Purpose** The Operational Director is responsible for the strategic and operational leadership of the company’s entire network of supermarkets. He/She ensures sustainable growth, operational efficiency, achievement of financial objectives, and the implementation of high performance standards across all sales locations. **Key Responsibilities** - Develops and implements the operational strategy for the supermarket network. - Sets short-term and long-term performance objectives (sales, profitability, efficiency). - Monitors the overall financial and operational performance of the network. - Leads and supervises the operational sales structure. - Analyzes key performance indicators (KPIs) and takes strategic actions for improvement. - Ensures optimization of operational costs and improvement of profit margins. - Collaborates with the Finance, Procurement, Marketing, and Human Resources departments to achieve company objectives. - Identifies opportunities for expansion, opening new locations, and improving processes. - Ensures operational standardization and the implementation of best retail practices. - Reports directly to the CEO / General Administrator. - Evaluates the performance of middle management. - Leads organizational change and transformation initiatives. - Promotes a performance-driven and results-oriented culture. **Qualifications and Requirements** - University degree in Business Administration, Economics, or related fields. - Minimum 7–10 years of experience in the Retail industry, with at least 3–5 years in a leadership role. - Experience managing multi-location retail networks. - Strong strategic, financial, and analytical skills. - Proven leadership in managing large organizational structures. - Excellent negotiation and decision-making abilities. **Key Competencies** - Strategic leadership - Business vision and growth orientation - Analytical and financial thinking - Change management - Ability to build strong teams - Executive-level decision making *Please note that only candidates who meet the profile criteria will be contacted for an interview by the Dimension recruitment team.* WE WELCOME YOUR APPLICATION! *All applications will be treated with full confidentiality by Dimension in accordance with Law No. 9887 on “Protection of Personal Data” and will be used solely for recruitment purposes.* Burimi: https://al.linkedin.com/jobs/view/operational-director-retail-at-dimension-hr-4382040896

Niveli: senior