Payments Acceptance Senior Officer

This role is responsible for **managing and growing the Bank’s payment acceptance business** , including **POS terminals, ATMs and E-commerce payment solutions** . The position acts as the **main point of ownership** for acquiring products within Retail Banking, ensuring they are **profitable, competitive, compliant and well-implemented** across the Bank. The role works closely with **Retail, Marketing, IT, Operations and external partners** to achieve business targets and improve customer experience. **Key Responsibilities** - Own and manage **payment acceptance products** (POS, RaiPOS, E-commerce and ATMs). - Monitor **daily, weekly and monthly performance** and take actions to improve results. - Contribute to **business planning, budgeting and forecasting** . - Track **market trends, customer needs and competitor offerings** . - Coordinate **off-site ATM activities** and merchant onboarding for POS & E-commerce. - Ensure compliance with **card scheme rules and regulatory requirements** . - Monitor acquiring activity and help **prevent fraud** . - Support **product improvements, new initiatives and projects** . - Assist in **marketing campaigns, trainings and internal communication** . - Work closely with internal teams and external partners to ensure smooth execution. **Required Qualifications & Experience** - University degree in **Business, Economics or related field** . - **Minimum 3 years of experience** , with at least **2 years in banking** . - Experience in **payment acceptance, acquiring, cards or retail banking** is a strong advantage. **Skills & Competencies** - Strong **business and analytical mindset** - Ability to manage **multiple tasks and projects** - Good understanding of **payment products and processes** - Results-oriented, proactive and well-organized - Strong communication and collaboration skills - **Very good spoken and written English** *The interested candidates must present* ***to the People, Culture and Organization Division*** ***, within February 11, 2026*** *the following documents :* - Detailed CV The documents must be sent to the following address: E-mail :               **recruitment.hr@raiffeisen.al** ***Only the candidates selected for the interview shall be informed.*** ***For further detail, please address to the People, Culture and Organization Division in Raiffeisen BANK.*** Burimi: https://al.linkedin.com/jobs/view/payments-acceptance-senior-officer-at-raiffeisen-bank-albania-4358074216

Niveli: senior