Recruiter & HR Manager

**Recruiter & HR Manager** **Location:** Tirana, Albania (On-site) **Department:** People & Operations About Neon Neon is a fast-growing global technology company building a modern customer engagement platform for restaurants, hospitality, and retail. Our products include digital signage, overhead music, guest Wi-Fi, and kiosks. Neon serves hundreds of locations across the U.S. and internationally and is expanding rapidly. We operate a growing engineering and product hub in Tirana, Albania, and are building a world-class distributed team across Europe, the U.S., and beyond. Role Overview Neon is seeking a highly organized and people-centric **Recruiter & HR Manager** to lead talent acquisition and HR operations for our Tirana office and international team. This is a hybrid role combining **full-cycle recruiting** with **day-to-day HR management** , culture building, and operational support. You will be responsible for scaling our Albania-based engineering and product teams, building structured HR processes, and ensuring a positive, compliant, and high-performance work environment. This is a hands-on role ideal for someone who thrives in a startup environment, enjoys building systems from scratch, and wants to grow into a senior People leadership position over time. Key ResponsibilitiesTalent Acquisition & Recruiting (Primary Focus) - Own full-cycle recruiting for roles across Engineering, Product, Design, QA, DevOps, and Operations. - Partner with Neon leadership to define hiring plans, role requirements, and candidate profiles. - Source candidates through LinkedIn, job boards, universities, referrals, and local networks. - Screen resumes, conduct initial interviews, and coordinate technical and leadership interviews. - Manage the offer process, compensation benchmarking, and candidate negotiations. - Build and maintain a strong employer brand for Neon in Albania and Eastern Europe. - Create and manage a structured hiring pipeline and recruiting metrics (time-to-hire, cost-per-hire, quality-of-hire). HR Operations & People Management - Serve as the primary HR contact for employees in the Tirana office. - Manage onboarding and offboarding processes for all Albania-based team members. - Maintain employee records, contracts, and compliance documentation. - Support performance reviews, promotions, role changes, and compensation adjustments. - Handle employee relations issues with professionalism, discretion, and fairness. - Support leadership with organizational design and team scaling plans. Culture, Engagement & Office Management - Build and nurture a strong Neon culture aligned with company values. - Organize team events, offsites, and engagement initiatives. - Support office operations, facilities, and vendor relationships as needed. - Act as a trusted partner to employees and leadership for people-related matters. HR Systems, Policies & Compliance - Implement and manage HR tools for recruiting, onboarding, and employee management. - Draft and maintain HR policies, handbooks, and internal procedures. - Ensure compliance with Albanian labor laws and best practices. - Coordinate with Neon’s U.S. leadership on contractor vs. employee structures when applicable. Required - 3–7 years of experience in recruiting, HR, or People Operations (startup or tech preferred). - Proven experience hiring technical roles (software engineers, QA, product, etc.). - Strong understanding of the Albanian labor market and employment regulations. - Excellent interpersonal and communication skills in English and Albanian. - Highly organized with strong attention to detail. - Ability to operate independently in a fast-paced startup environment. - Experience supporting distributed or international teams. - Interest in growing into a Head of People / People Operations leadership role. What We Offer - Competitive salary based on experience. - Performance-based bonuses tied to hiring and team growth goals. - Opportunity to build Neon’s HR and recruiting function from the ground up. - Fast career growth into a senior People leadership role. - A collaborative, international startup culture with real ownership and impact. Why Join Neon - Be a foundational leader in Neon's Albania expansion. - Shape the culture and team of a global SaaS company. - Work directly with senior leadership. - Play a critical role in building a world-class engineering and product organization. Burimi: https://al.linkedin.com/jobs/view/recruiter-hr-manager-at-neon-4362032954

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