Scrum Master

**Scrum Master is a true leader that fosters team engagement and motivation while ensuring scrum values and agile principles are applied. The 3 main goals are:** **Serves the product owner** by making sure everyone on the team understands the project’s goals and scope, helping the product owner maintain the product backlog and facilitating scrum events (daily standups, other meetings) as needed. **Serves the development team** by coaching the development team in self-organization, helping remove obstacles to the developers’ progress and facilitating scrum events (daily standups, other meetings) as needed. **Serves the entire organization** by encouraging the organization to adopt the scrum methodology in their own workflow, coaching the organization on the transition to a scrum working framework and keeping the organization, particularly the project’s stakeholders, up to date on the progress of the scrum team’s projects. **Functional Expertise** ·       Promotes & ensures implementation of agile principles, scrum values and practices ·       Facilitates scrum rituals and other team and stakeholder events ·       Helps the team agree on what they can achieve during each development sprint. ·       Trains team members on Scrum application and agile practices to solve specific issues, ensures the Scrum/Agile maturity of the team ·       Helps the team continuously make progress by making sure each person is working on the right tasks, helping remove any obstacles, ·       Takes actions to remove impediments and clear blocking issues for the team ·       Aligns and shares best practices of agile principles and methods throughout the organization and works closely with Agile Coach and other SCM in building the Community of Practice. **Domain Expertise** ·    Engaged and knowledgeable in the business area (/Service/ Platform/ Channel/ Stream) ·    Supports and informs the Product Owner, regarding the grooming and maintaining the product backlog. ·    Provide input regarding evaluation of delivery team KPIs, priority changes, definition of Done, knowledge sharing etc ·    Accountable for the efficiency metrics (velocity, burn down chart, progress tracking) ·    Understands key stakeholders and addresses issues when needed ·    Drives the continuous improvement process of the delivery scrum team setting and its productivity. **People & Relations Management expertise** ·    Acts as a coach in establishing self-organizing teams and makes sure the team is goal oriented ·    Builds a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving. **Manages social risks** (at team level) and is engaged in conflict management by facilitating discussions, decision making and conflict resolution. Maintains healthy team dynamics and keeps the team motivated. ·    Ensures the backlog and team priorities are strictly followed according to the team decision. ·    Provides feedback and coaching for team-members and ensures continuous feedback within the scrum team. **Required Skills and Experience - Standard SM** ·       Strong knowledge of Scrum framework and other Agile practices ·       Advanced knowledge in collaboration and information management tools (Jira, Confluence) ·       Good knowledge of the respective functional business area ·       First level Scrum Master certification (CSM, PSM I) (optional) ·       Knowledge about Scrum Master Burimi: https://al.linkedin.com/jobs/view/scrum-master-at-raiffeisen-bank-albania-4381295943

Niveli: mid level