Technical Support Specialist

**Job Description** We are seeking a reliable and skilled Technical Support Specialist to become part of our team. This is a full-time, on-site position focused on supporting customers by resolving technical concerns and ensuring an excellent user experience. **Key Duties:** - Identify, analyze, and solve technical issues in a timely manner - Communicate solutions clearly and effectively to customers - Collaborate with internal departments to address customer requirements and improve support processes **Candidate Requirements:** - Proven knowledge of technical support and issue resolution - Strong analytical thinking and problem-solving skills - Familiarity with ticketing and support management systems - IT certifications are considered a plus - Fluent in English **Position Details:** - Full-time employment - Rotational shifts covering 24/7 operations - On-site work environment *If you feel your qualifications match this opportunity, we encourage you to submit your CV!* *We look forward to welcoming a motivated professional to our growing team!* Burimi: https://al.linkedin.com/jobs/view/technical-support-specialist-at-fusion-cx-4353795519

Niveli: senior