Territory Account Manager

### **Job Title: Territory Account Manager – Albania & Kosovo** **Department:** Institutional (Hospitality, Healthcare, Laundry) **Company:** Solenis & Diversey **Location:** Albania & Kosovo ### **About the Role** Solenis and Diversey are seeking a driven and dynamic **Territory Account Manager** to lead and grow our Institutional business across **Albania and Kosovo**. This role focuses on delivering chemical solutions and service programs to clients in the **hospitality, hotel, restaurant, healthcare, and laundry sectors**. The successful candidate will be responsible for managing an established portfolio of accounts, servicing more than 100 key contacts across both territories, and driving market expansion while maintaining long-term customer relationships. ### Requirements ### **Key Responsibilities** - Manage and grow a territory portfolio of institutional clients across Albania and Kosovo. - Develop strong relationships with over 100 key contacts within hotels, restaurants, healthcare facilities, and commercial laundries. - Identify new business opportunities to expand market presence and achieve sales growth targets. - Provide product knowledge, technical support, and service solutions tailored to each customer’s operational needs. - Analyze customer performance metrics and propose value-driven chemical and hygiene solutions. - Conduct regular site visits, audits, product demonstrations, and training sessions. - Collaborate with internal teams in sales support, technical services, and supply chain to ensure exceptional customer experience. - Prepare and deliver accurate sales forecasts, reports, and territory performance updates. - Ensure compliance with company policies, safety standards, and regulatory requirements. ### **Qualifications & Experience** - 2–5 years of sales or account management experience, ideally within institutional cleaning, chemical solutions, hospitality services, or related industries. - Strong understanding of the hospitality, HORECA, or healthcare sector. - Excellent communication, negotiation, and relationship-building skills. - Ability to work independently, plan territory coverage, and manage a diverse client base. - Valid driving license and willingness to travel extensively across Albania and Kosovo. - Fluency in Albanian; English required. Additional regional languages are a plus. ### Benefits ### **What We Offer** - Competitive fixed monthly salary. - Performance-based bonus structure. - Professional training and continuous development opportunities. - Opportunity to represent globally recognized brands in a high-growth region. - Supportive, collaborative team environment with strong technical and commercial resources. Burimi: https://jobs.workable.com/view/jyrXz2nvS2V8PuENzzCBJV/territory-account-manager-in-tiran%C3%AB-at-adepto-technical-recruitment

Niveli: senior